Service Advisor

Find Your Career with Kocourek

Kocourek will provide every guest with an unrivaled automotive service experience every day, in every way, from everyone. We will enrich our team with training, education and a consistent opportunity for growth. We will leave nothing to chance. Our commitment to guests and team members will always be complemented by respect and support for the community we serve.

The Kocourek Subaru is currently seeking a Service Advisor to join our fast paced, friendly and fun atmosphere.

The successful candidates should already possess the five traits that cannot be taught; talent, attitude, drive, energy and character.

RESPONSIBILITIES:

Greeting customers promptly

Obtaining customer and vehicle information

Clearly reporting all vehicle symptoms as described by the customer

Determining and recommending needed maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verifying that the final invoice reconciles with the work performed on the repair order

Explaining all completed work and charges to customers

REQUIREMENTS:

Minimum 1 year experience in a service advisory role

Positive attitude

High volume mentality

CSI focused

Required experience:

Service Advisor, Dealership, Automotive Knowledge: 1 year

BENEFITS:

Kocourek offers an extensive benefit packet that includes: paid time off, medical, dental, long and short term disability, life insurance and a generous matching 401k plan.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the ba sis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.