Assertive Community Treatment (ACT) Peer Support Professional

Job Details

Experienced

Charlotte, NC

Full Time

High School or High School Equivalent

$18.23 Hourly

Business Travel

Job Posting Date(s)

06/04/2025

Position Description

Bring Your Passion

We are seeking a full-time Peer Support Specialist to join our Assertive Community Treatment (ACT) team. In this role, you will provide essential expertise and consultation to promote a culture that respects and integrates each client’s preferences, values, and unique perspectives into their treatment plans. You will support clients in achieving symptom stability, improving their quality of life, and fostering independence within their communities.

Build Your Purpose

About Carolina Outreach

Carolina Outreach is a leader in community-based behavioral health services in North Carolina. As part of ncgCARE, we are committed to delivering evidence-based practices that improve the lives of children, adolescents, and adults. Our programs include school-based therapy, outpatient counseling, psychiatric evaluations, community support, and substance abuse services.

Position Overview

We are seeking a full-time Peer Support Specialist to join our Assertive Community Treatment (ACT) team. In this role, you will provide essential expertise and consultation to promote a culture that respects and integrates each client’s preferences, values, and unique perspectives into their treatment plans. You will support clients in achieving symptom stability, improving their quality of life, and fostering independence within their communities.

Location: Charlotte, NC

Compensation: $18.23

Key Responsibilities

Service Coordination:

Collaborate with the ACT team leader to monitor clients’ clinical status and responses to treatment.

Assist in identifying, planning, scheduling, and implementing services tailored to each client’s needs.

Client Advocacy and Support:

Act as an advocate for clients in the community, supporting their access to necessary resources and opportunities.

Assist in the development of transition plans when clients move in or out of services.

Documentation and Compliance:

Maintain accurate records, including treatment notes, goals, and input into person-centered plans.

Ensure adherence to the ACT model, as measured by TMACT standards.

Team Collaboration:

Provide consultation to the ACT team to promote a person-centered approach to care.

Support a culture of respect and understanding for clients’ points of view and preferences.

Availability:

Be available to respond to clients and co-workers as needed, including 24/7/365 on-call support.

Position Qualifications

Qualifications

Must be a Certified Peer Support Specialist (CPSS) in North Carolina.

Personal experience with mental health and/or substance use recovery is required, with the ability to share lived experiences as part of client support.

Strong communication and advocacy skills.

Commitment to upholding the principles of the ACT model and person-centered care.

Why Join Carolina Outreach?

Comprehensive Benefits:

Health, dental, and vision insurance

Flexible Spending Account (FSA) and Health Savings Account (HSA) options

Company-paid basic life insurance

Voluntary supplemental benefits, including Accident, Critical Illness, and Short-Term Disability

Retirement and PTO:

401(k) retirement plan

Paid Time Off (PTO)

Professional Development:

Opportunities to advance your career while working in a collaborative, supportive environment

Ready to Make a Difference?

If you’re a Certified Peer Support Specialist passionate about helping individuals achieve recovery and independence, join Carolina Outreach’s ACT team in Raleigh, NC.

Apply Today to be part of a team dedicated to transforming lives!

Legal Information:

ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at .

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

EEO is the Law

EEO Supplement

E-Verify

Family Medical Leave

Pay Transparency

ncgCARE and all partner affiliates maintain a drug-free workplace.