Accounts Receivable/Collections Supervisor

Job Description

We are seeking an experienced Accounts Receivable Collections Supervisor to lead and manage a team of collections specialists. Responsibilities include but are not limited to:

Lead and support the AR collections team to ensure alignment with departmental and organizational objectives.

Foster strong working relationships with internal teams including pricing and sales management, as well as external customers.

Monitor and uphold department performance standards for DSO, aging reports, and PO collections.

Track and analyze daily, weekly, and monthly performance metrics; take corrective actions when targets are not met.

Investigate and resolve administrative issues that delay invoicing or payments.

Provide regular reporting on collection trends, KPIs, and operational insights, and recommend process enhancements.Company Description

We launched Top Stack to solve a problem in the human capital industry: Technology has replaced humanity. The business has become cold and impersonal. That’s why we’ve made it our top priority to be people-focused, with consistent, transparent, timely communication. It sounds simple because it is. We think it’s the only way to work.

Full-time