Technical Program Manager

Job Summary:

We are seeking a results-driven Technical Program Manager (TPM) to lead and support a set of high-impact technology initiatives, including ERP license rationalization, integration platform enhancements, helpdesk system migration, and EDI enablement. The ideal candidate will possess a strong technical background, excellent program management skills, and a proven ability to coordinate across multiple stakeholders and platforms (Oracle Cloud, Boomi, ServiceNow, etc.).

Key Responsibilities:

· ERP Platform Rationalization (Oracle Cloud):

o Lead efforts to assess and optimize current ERP licensing and usage.

o Collaborate with finance, procurement, and application teams to identify cost-saving opportunities.

· DevOps & Integration Enhancements:

o Drive initiatives to improve DevOps practices and integration error handling for Oracle and Boomi platforms.

o Coordinate with technical leads and developers to implement robust monitoring and automation solutions.

· Helpdesk System Migration (ManageEngine to ServiceNow):

o Manage the end-to-end migration project, including requirements gathering, configuration, data migration, testing, and user training.

o Ensure minimal disruption to IT service delivery during the transition.

· EDI Projects for e-Ordering and e-Invoicing:

o Oversee the implementation of EDI solutions to support B2B transactions.

o Work closely with business partners, developers, and vendors to ensure successful onboarding and compliance.

Qualifications:

· Bachelor's degree in Computer Science, Information Technology, or a related field; PMP or equivalent certification a plus.

· 5+ years of experience in technical program or project management.

· Strong understanding of ERP systems (especially Oracle Cloud), integration platforms (Boomi), and ITSM tools (ServiceNow, ManageEngine).

· Experience managing system migrations, DevOps initiatives, and EDI implementations.

· Proven ability to manage cross-functional teams and communicate effectively with both technical and business stakeholders.

· Strong problem-solving, organizational, and communication skills.