Remote Over-the-Phone Interpreter Multiple Languages

Job Description

Benefits:

Competitive salary

Flexible schedule

Training & development

About Us:

Global Impact Group dba Global Language System (GLS) is a leading provider of high-quality interpreting and translation services nationwide. We are ISO 9001 and ISO 17100 certified, a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). Our mission is to bridge communication gaps and deliver accurate, culturally competent language services across healthcare, government, legal, education, and community sectors.

Position Summary

GLS is seeking professional Remote Over-the-Phone Interpreters (OPI) who are fluent in two or more languages (including English) to provide real-time telephonic interpretation services for clients across various industries. This role supports limited-English proficient individuals and ensures accurate and culturally competent communication.

Key Responsibilities

Provide consecutive interpretation services over the phone between English and target language(s).

Maintain accuracy, clarity, and impartiality during interpretation sessions.

Handle calls related to medical, legal, social services, education, customer service, and government inquiries.

Follow GLS protocols for confidentiality, ethics, and professionalism.

Log interpreting assignments and time accurately using GLS scheduling and reporting systems.

Participate in ongoing training to meet quality and industry standards.

Required Qualifications

Fluency in English and at least one other language.

Minimum of 1 year of professional interpreting experience (preferred).

Strong understanding of interpreting ethics, standards of practice, and confidentiality.

Excellent listening, retention, and note-taking skills.

Reliable internet connection, headset, and a quiet, distraction-free work environment.

Must be authorized to work as an independent contractor in the U.S.

Global Impact Group LLC is an equal opportunity employer.

We value diversity and are committed to creating an inclusive environment for all employees and contractors.

Employment Type: Contract / Part-Time / As-Needed

This is a remote position.

Part-time

Fully remote