Sr. Manager, Head of Operations

Job Title: Senior Manager/Director, Head of Operations

Location: San Diego, CA (On-site)

Department: Operations

About Telesis Bio:

Telesis Bio is a pioneering life sciences company providing researchers with cutting-edge tools for automated synthetic biology workflows. Our solutions accelerate discovery by enabling rapid, high-throughput DNA synthesis, cloning, and mRNA synthesis.

Position Summary:

We are seeking a results-driven Head of Operations to lead and optimize key operational functions including procurement, inventory control, order processing, customer service, logistics, facilities, and production planning. This role is critical in supporting cross-functional teams and driving process improvements to enable company-wide efficiency, cost savings, and scalability. The role reports to the VP, Product and Operations.

Key Responsibilities:

Manage end-to-end supply chain and procurement functions, ensuring timely availability of materials and vendor accountability

Oversee inventory and warehouse operations, maintaining accurate records and ensuring alignment with demand planning

Collaborate with cross-functional teams to support production schedules, product launches, and R&D priorities

Oversee order processing and customer service

Lead initiatives to improve operational efficiency, reduce lead times, and control costs

Coordinate shipping and logistics functions, including domestic and international compliance

Support facility operations including safety protocols, maintenance, and space planning

Identify and implement systems and process improvements, including ERP enhancements

Monitor KPIs to evaluate performance and recommend corrective actions when needed

Develop and maintain strong relationships with external suppliers and internal stakeholders

Requirements:

Bachelor’s or Master’s degree in Business Administration, Supply Chain, Operations Management, or related field; advanced degree preferred

Minimum 5 years of operations experience including supply chain in biotech, life sciences

Demonstrated success managing procurement, logistics, and inventory systems

ERP system experience required

Ability to manage multiple projects and teams in a fast-paced, dynamic environment

Strong leadership, analytical, and problem-solving skills

Excellent communication and organizational skills

Experience working in Biotech or Life Science Start-up is a plus