Program Manager

Job Title: ServiceNow Program Manager

Location: Raleigh, NC (Hybrid)

Duration: 3+ Years Contract with good chances of extension

Qualifications & Requirements:

5+ years in true program management leading tech and business-related projects with a “we’ve got this” vibe.

Documented experience with Scrum, Agile, and Waterfall approaches. Stellar communication skills A deep love for all things ServiceNow- CSM, ITSM, SPM – you know the platform like the back of your hand. A knack for juggling priorities, solving problems, and keeping the good times rolling under pressure.

Leadership vibes that inspire – teams follow you because your equal parts strategy and hype. Organizational skills are on point, you’ll be leading multiple programs and projects at the same time.

Local to the Raleigh area Bonus points for PMP, ITIL, and Agile certs ServiceNow certs are a major flex.

Managed multiple service now implementations recently(not older than 3-5 years), exp not just in one module but across ITSM, SPM, CSM,CMDB, IRM, SECOPS etc.

MSP/Cloud Services industry experience would be very helpful

Experience managing multiple Projects at one time. If so, what were the most projects managed at 1 time.