Inside Sales Associate

Job Description

Are you passionate about sales, technology, and the built environment? Join a dynamic and growing team at Linnea/Port a leading provider of architectural hardware and smart locking solutions for commercial and residential spaces.

We are seeking an Inside Sales Representative to support our sales operations and customer service functions, helping clients find innovative security and access control solutions tailored to their needs.

Key Responsibilities:

Proactively engage with new and existing customers via phone, email, and CRM tools

Provide expert guidance on architectural hardware and smart lock product lines

Prepare quotes, process orders, and follow up on sales inquiries

Build long-term relationships with contractors, architects, facility managers, and end-users

Stay current on product knowledge and industry trends

Collaborate with outside sales and technical support teams to ensure customer satisfaction

What We're Looking For:

2+ years of inside sales or customer service experience (construction or hardware industry preferred)

Strong communication and problem-solving skills

Tech-savvy with an interest in smart home/IoT solutions

Ability to manage multiple accounts and prioritize tasks efficiently

Experience with CRM systems (e.g., Salesforce, HubSpot) is a plus

Knowledge of door hardware, access control, or locksmithing is a major bonus

Why Join Us?

Work with cutting-edge smart lock technology

Supportive, team-oriented environment

Opportunities for growth and advancement

Competitive base salary + performance bonuses

Health, dental, and vision benefits

Paid time off

Full-time