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Revenue Cycle Rotation Associate - Full Time

Company:
The Iowa Clinic
Location:
West Des Moines, IA
Posted:
June 04, 2025
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Description:

Looking for a career where you love what you do and who you do it with? You’re in the right place.

Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

A day in the life…

Wondering what a day in the life of a Revenue Cycle Rotation Associate at The Iowa Clinic might look like?

The Revenue Cycle Rotation Associate is an entry-level, full-time position designed to build comprehensive knowledge of revenue cycle functions through structured rotational assignments. This role begins in payment posting and advances through charge entry, claims submission, denials, insurance follow-up, and ultimately patient billing support. The position is ideal for individuals seeking long-term growth within the revenue cycle.

Job Duties and Responsibilities

Accurately post payments and adjustments from EOBs, ERA files, and patient payments.

Perform charge entry and verify coding accuracy per department standards.

Assist with timely claims submission and identify errors for correction.

Review and respond to claim denials; initiate appeals or rebills as appropriate.

Complete insurance follow-up to resolve outstanding claims.

Advance to patient billing support, responding to phone calls and resolving billing inquiries with professionalism and empathy.

Document actions taken in the billing system to ensure clear communication across teams.

Participate in training, process improvement, and team meetings.

Follow compliance guidelines, privacy regulations, and internal SOPs.

Knowledge, Skills and Abilities Required:

Must have experience in Microsoft applications including Word, Excel, Outlook, etc. in addition to keyboarding and 10-key.

Strong attention to detail, problem-solving skills, and ability to follow processes accurately.

Excellent verbal and written communication skills.

Comfortable learning multiple systems and working with data.

Desire to grow within the revenue cycle field and willingness to rotate through multiple roles.

Ability to work in a fast-paced, team-oriented environment.

This job might be for you if…

Education: High school diploma or equivalent.

Licensure/Certification: None.

Work Experience: Experience working in a medical office or billing environment with healthcare billing, insurance, or patient collections preferred but not required.

Know someone else who might be a great fit for this role? Share it with them!

What’s in it for you

One of the best 401(k) programs in central Iowa, including employer match and profit sharing

Employee incentives to share in the Clinic’s success

Generous PTO accruals

and paid holidays

Health, dental and vision insurance

Quarterly volunteer opportunities through a variety of local nonprofits

Training and development programs

Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on

Monthly departmental celebrations, jeans days and clinic-wide competitions

Employee rewards and recognition program

Health and wellness program with up to $350/year in incentives

Employee feedback surveys

All employee meetings, team huddles and transparent communication

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