Job Description
HxGN EAM Techno-Functional Consultant
This role is initially aligned to an 18-month engagement supporting a large-scale public infrastructure initiative in Southern California. Continued employment beyond this project is expected, with future assignments across the HxGN client portfolio of TRM.
Purpose
The Techno-Functional EAM Consultant is Stratum’s primary customer-facing resource and is responsible for the bulk of HxGN EAM project implementation activities, completed both remotely and at client locations tied to a confidential public infrastructure project. The consultant works collaboratively with fellow team members, clients, and HxGN representatives primarily on a large-scale project and occasionally on smaller-scale service tickets. The consultant serves as an EAM T implementation resource on assigned projects, reporting to the HxGN EAM Architect and HxGN EAM Project Manager in all stages of a project.
Responsibilities and Duties
Technical & Functional Application Expertise
Practical, hands-on experience configuring HxGN EAM modules, including Equipment, Work, Inventory, Purchasing, Preventive Maintenance, and Inspections
Ability to translate business processes into system configuration using HxGN’s EAM tools and interface
Experience with Flex Business Rules, Alerts, and Start Center configuration
Knowledge of data imports, hierarchy setup, and functional testing practices
Familiarity with HxGN EAM reporting tools such as Cognos and/or Power/BI
Understanding of EAM user roles, permissions, and security setup
Client Implementation & Support
Experience leading or supporting EAM system implementations in public sector, transit, utilities, or asset-intensive industries
Skilled in conducting client discovery sessions, documenting business processes, and configuring the system to align with operational needs
Ability to perform user acceptance testing, train end users, and provide go-live support
Supports data validation, troubleshooting, and end-to-end configuration testing
Experience working within structured project methodologies, collaborating with project managers, architects, and client SMEs
Communication & Collaboration
Strong interpersonal skills and experience working directly with clients, both remotely and on-site
Ability to present and explain technical and functional capabilities along with business process improvements to non-technical audiences
Collaborative mindset and ability to work in cross-functional teams across delivery, support, and internal initiatives
Comfortable facilitating end-user training sessions and producing clear, user-friendly documentation
Experience supporting sales/pre-sales efforts through product demonstrations and functional input as requested
Professional Knowledge
Strong understanding of asset management principles, including preventive maintenance, work planning, and inventory control
Familiarity with CMMS/EAM best practices and how HxGN EAM can be used to achieve asset management maturity
Ability to provide recommendations on process improvements aligned to HxGN functionality
Team Participation
Actively engage in company retreats and team-building events
Use standard communication tools (e.g., Slack, Zoom, TEAMS, email) to collaborate effectively with colleagues and clients
Participate in and contribute to regular staff meetings and knowledge-sharing sessions
Support internal projects and cross-functional initiatives as needed
Aid on active consulting projects or internal operations when appropriate
Contribute to the development and maintenance of internal documentation and the Stratum knowledge base
Assist with product demonstrations, client presentations, and pre-sales efforts as requested
Engage in other team-related activities as assigned by leadership
When not assigned to a project, support the customer service team by responding to and completing service tickets
Travel
This position requires a minimum of 25% travel, which may vary based on project phase and needs.
Supervision and Team Interactions
Preferred Credentials
Bachelor’s degree in Engineering, Computer Science, Information Systems, or related discipline
3 years of direct HxGN EAM experience
HxGN EAM certification or equivalent credentials preferred
Experience with public sector, infrastructure, or regulated industries is a plus
This is a full-time W2 role. Employment is contingent upon passing a background check.
Candidates must be based in the United States.
Salary and Benefits
Salary is based on experience. Benefits available for health care, 401k, long and short term disability and more.
Opportunities for Advancement
The Techno-Functional EAM Consultant may advance to the position of Senior Functional or Technical EAM Consultant.
Company Overview
Total Resource Management, Inc has over 150 employees and dozens of contractors, with over 100 years of combined company operations between TRM, IDCON, Stratum, Aquitas, and Ardemas. We are a top tier leader in Reliability & Maintenance consulting, Maximo services and SaaS, and Hexagon services. Additionally, TRM is a platinum partner with IBM and a new key partner in Hexagon's emerging partner program. The organization strives to be leading in asset management consultancy in North America that elevates Enterprise Asset Management by combining holistic business process strategies.
Total Resource Management, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.Company Description
Full-time
Hybrid remote