IT Systems Administrator

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources.

We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.ERCOT is committed to fostering inclusion at all levels of our company.

It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise.

We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success.

An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.JOB SUMMARYWill perform all aspects of environmental administration, to include configuration, troubleshooting, process improvement, and ongoing life-cycle maintenance tasks, such as monitoring, tuning, patching and securing overall systems infrastructure.

Responsible for documentation of procedures and development of repeatable best practices.

Assists in developing standard operating procedures to ensure a consistent and optimum level of performance for both operational and regulatory compliance.JOB DUTIESUnderstands and applies principles, theories and concepts related to the profession and ERCOT's culture.Exercises judgment within defined procedures and practices to determine appropriate action.Impact is generally limited to specific assignments or projects.May respond to inquiries and/or provide assistance and/or guidance to lower level workers.ADDITIONAL JOB DUTIESInstall, configure and support ERCOT's assigned platforms and other related systemsProvides overall support and technical implementation of assigned operating systems and components which includes design, installation, configuration, troubleshooting and fine-tuningAdministers processes which facilitate the connectivity, security and system analysis of assigned operating systems across the organizationCompletes daily implementation of various services for assigned projectsInstalls, documents, tests and monitors server software to maintain server integrityDiagnoses network and storage issues and escalates to the appropriate person or departmentPrepares and delivers accurate and timely technical status reportsProvides support for a 24 x 7 operationLevel 2 - Above +Maintains knowledge of relevant hardware platforms to architect technical solutions that maintain the scalability and reliability required to operate a highly-available environmentConducts independent research to understand new methodologies and technologies to improve management, maintenance, and configuration of the assigned environmentsWorks within the customer environment to successfully deliver technical solutions specific to agreed upon requirementsUnderstands and works within the constructs of project processes, scope, and schedulesIdentifies, documents, and verifies technical requirements and activity that mitigate riskPerforms capacity planning for future releases and deployments of infrastructuresParticipates in the planning and documentation of improving the existing architecturesProvides subject matter expertise to application groups regarding Client/Server technologyEstablishes strong working relationships with key staff members in departmentsLevel Senior - Above +Serves as a Subject Matter Expert providing guidance to lower level workersConveys team goals effectively through strong written and verbal communication skillsWorks on complex issues where analysis of situations requires an in-depth evaluation of variable factorsHas the ability to resolve issues in creative and effective waysWorks with technical architecture teams to engineer solutions to complex problemsEnsures the overall health of the assigned environment that includes proactive management, monitoring, patching, and version controlWorks with ERCOT Project Management Office to ensure timely delivery of systems and applicationsEXPERIENCERequires minimum 5 years job related work experience in excess of degree requirementsEDUCATIONBachelor's Degree : Computer Science, MIS or related field (Required)or a combination of education and experience that provides equivalent knowledge to a major in such fields is requiredThe foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities.

It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned.

This job description is not intended to create a contract of employment with ERCOT.

Both ERCOT and the employee may exercise their employment-at-will rights at any time.ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.Expected Salary Range:$76,049 - $121,666