Regional Operations Manager

Regional Operations Manager – Retail & Events

Location: Remote (Chagrin Falls, OH and Events)

Company: Schneider Saddlery

Category: Retail & Event Operations

Job Type: Full-Time

Are you ready to take the reins of our Retail Stores and Events team?

Ask Yourself:

Are you ready to lead the retail and events team for a market leader with innovative and exclusive equestrian products?

Are you passionate about delivering exceptional customer experiences—in-store, online, and at events across the country?

Are you looking for an opportunity to help a 75-year-strong equestrian brand gallop into the future?If you answered “yes” to any of the above, Schneider Saddlery wants to hear from you!

Who We Are:

At Schneider Saddlery, we’ve been outfitting riders and horses since 1948. Our customers are more than buyers—they’re part of our community. We’ve built a reputation for innovation, quality, and customer service. Now, we’re expanding our reach beyond eCommerce and into retail stores and national events, and we need a dynamic leader to guide the charge.

Who You Are:

A seasoned retail and event operations leader with a strong background in multi-location retail management.

5+ years of experience driving sales performance, customer satisfaction, and team development.

An enthusiastic mentor and coach with a passion for building high-performance teams.

Adept at planning and executing pop-up shops, trade shows, or event-based retail experiences.

Someone who thrives on strategy, logistics, and delivering unforgettable customer service—whether in a store aisle or under a show tent.

What You’ll Do:

Lead operations at our flagship store in Chagrin Falls, OH.

Oversee the planning and execution of major retail events, including the American Quarter Horse Congress, Kentucky 3 Day Event, and more…

Develop and implement sales strategies and customer engagement plans that align with our brand values.

Recruit, train, and empower retail teams to exceed expectations.

Establish a culture of accountability, innovation, and excellence in every retail and event touchpoint.

Collaborate cross-functionally with marketing, eCommerce, product, and logistics teams.

Why Join Schneider Saddlery?

We’re an industry leader with a loyal customer base and a rich legacy.

Our products are innovative, exclusive, and rider-approved.

You’ll have the chance to build something remarkable, bringing our brand to life in physical spaces across the country.

We offer competitive compensation, benefits, and the opportunity to ride with a passionate and talented team.

Ready to Ride?

Join us and lead the transformation of our in-person customer experience. Bring your retail savvy, your event expertise, and your love for the equestrian lifestyle to a brand that’s built for riders, by riders.

Apply today and help us shape the future of retail at Schneider Saddlery.

Where riders go, we go—with style, service, and heart.