IT Ops & Systems Manager

IT Coordinator & Business Systems Analyst will operate as a IT Ops & Systems Manager (one person show) with potential for growing a small team.

Are you an IT professional who enjoys problem-solving, optimizing systems, and collaborating with teams to drive efficiency? As an IT Coordinator & Business Systems Analyst, you'll play a vital role in maintaining and improving business technology, ensuring seamless IT operations, and working closely with internal teams and external service providers.

About the Opportunity

Our client is a leading manufacturer specializing in advanced metal processing solutions with over 50 years of industry expertise. Their Midwest facilities prioritize innovation, collaboration, and quality, supporting a strong domestic supply chain that delivers high-performance products trusted by major industry leaders.

This is a local opportunity to join a stable, forward-thinking team that values technology, problem-solving, and long-term career growth. If you're looking for a hands-on IT role that blends technical expertise with business systems oversight, this could be a great fit for you.

Why You Want to Work Here

Your Work Has Impact - The IT Coordinator & Business Systems Analyst plays a critical role in keeping systems running smoothly, optimizing workflows, and ensuring infrastructure reliability.

Team-Oriented Culture - You'll be working with engaged, passionate professionals who value problem-solving and innovation.

Growth and Stability - This company offers a long-term career path, competitive compensation, and a work environment where your expertise is valued.

Cutting-Edge Technology - You'll be involved in hands-on IT support, system optimization, and strategic technology decisions that shape the business.

Key Responsibilities

Business Systems Analysis and Application Oversight

Manage relational and NoSQL databases (MySQL, PostgreSQL, SQL Server, MongoDB).

Oversee user access, backups, disaster recovery, and performance optimization.

Troubleshoot application issues and collaborate with development teams.

Analyze business processes and recommend systems improvements.

IT Coordination and Infrastructure Oversight

Act as the internal IT liaison, managing escalations and vendor support.

Ensure service providers meet SLAs and deliver reliable system performance.

Support network infrastructure (LAN/WAN, VPNs, firewalls, cloud platforms).

Monitor cybersecurity tools (firewalls, IDS/IPS, encryption).

Desired Skills and Experience (If you don't meet 100 percent, don't let that stop you from applying)

Five or more years of experience in IT coordination, business analysis, or infrastructure support.

Strong proficiency in SQL and database management.

Familiarity with networking protocols: TCP/IP, DNS, DHCP, VPN, VLANs.

Experience with system security, cloud platforms (AWS, Azure, GCP).

Background working with managed service providers (MSPs) highly desirable.

Bachelor's degree in IT, Computer Science, or equivalent experience (or relevant hands-on expertise).

Strong organizational, communication, and problem-solving skills.

Work Schedule and Travel Expectations

Monday through Friday, standard business hours (Primary support location: Avilla, IN).

Occasional travel to Illinois and Wisconsin(Overnight stays may be required).

Support remote employees and after-hours maintenance as needed.

Benefits

Competitive salary (estimated $80,000-$95,000) plus performance bonuses

Health, dental, and vision insurance

401(k) plan with company match

Flexible work environment

Professional development and certification reimbursement

Ready to Take the Next Step?

Candidates in Northeast Indiana can reach out to Tonya Dove at .

Click here to apply online

Permanent