Customer Support Agent

Creative Perspectives specializes in Customer Service, Sales, and Marketing. We are fortunate enough to be partnered with some of the nation's most well-known telecommunications companies. Our focus is on developing and maintaining relationships in order to create long-lasting customers. None of this work would be possible without our customer support team. Without their abilities to work with our client's customers, we would not be successful.

Creative Perspectives just opened up an Entry Level Customer Support Agent position. We are seeking a candidate that is people oriented, thrives under pressure, and is driven by achieving results. Our company environment is comprised of competitive individuals who are passionate about the work they do.

What Does an Entry Level Customer Support Agent do?

Follow up with specific client customers to address concerns, answer questions, and build relationships

Maintain professionalism when interacting with customers and represent our clients with integrity

Become a master in client product knowledge to be able t accurately educate customers

Learn every step of the sales process to be able to close sales for select customers

Keep a detailed account of all customer interactions to be sent to clients for customer records

Participate in daily team meetings and contribute ideas and feedback to further company success

Customer Support Agent Requirements:

High school diploma/GED or a Bachelor's Degree is preferred

1-3 years of experience working in other customer service, sales, or customer-facing roles

An ability to work independently with minimal supervision as well as working in a cohesive team environment

A passion for communicating with customers

An internal drive for success and professional growth

Permanent