Document Control Associate

Job Description

Description:

Job Title: Document Control Associate

Department: Quality

Reports To: Director of Quality

Location: Herb Pharm, Central Point and Williams Sites

Job Type: Full-Time

Hours: Monday – Friday, 8:00 AM – 4:30 PM

FLSA Status: Non-Exempt

Pay: $18.50/ Hour

Date Posted: 5/30/2025

About Herb Pharm

At Herb Pharm, we inspire trust in plants and respect for nature while balancing purpose with profit. Located in beautiful Williams, Oregon, we’ve been the nation’s leading liquid herbal supplement company for over 45 years. Our diverse organic farm and production facility works with 250+ plants to create over 500 liquid herbal extracts, distributed to grocery, natural food, and specialty stores nationwide. We’re committed to treating our employees with respect and gratitude—join us and be part of our mission!

Job Summary

We’re looking for a Document Control Associate to support our Quality department with document control and training programs. This role is perfect for someone who’s detail-oriented, organized, and thrives in a fast-paced environment. You’ll manage priorities, ensure accuracy, troubleshoot issues, and collaborate across teams to uphold our manufacturing standards!

Key Responsibilities

Assist with the implementation of the Document Control program.

Assist with the creation of logs, forms, and documents using appropriate templates.

Assist with coding documents into HERO using HTML when applicable.

Assist with maintenance of document control master table of contents list. Including version control, revision history, control numbers, and document status (active/inactive/archived).

Assist with the issuance of new document requests.

Schedule meetings for document development with department Subject Matter Experts (SMEs) as directed.

Assist the Quality Training Specialist with developing training materials such as slide decks, comprehension and competency quizzes, and processing training records as directed.

Maintain a working knowledge of relevant government and industry quality assurance standards, codes, and regulations.

Maintain a safe work environment through adherence to companywide safety protocols.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Requirements:

Required Education and Experience

Experience: One-year-related experience training in quality management systems or technical writing.

Required Qualifications

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, botanical guides, plant identification manuals, and governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers. Strong attention to detail, with solid knowledge of grammar and punctuation, ability to proofread accurately and consistently.

Proficient in MS Office Suite.

Preferred Qualifications These are not required but are ideal for a successful candidate:

Associate degree in related field or four years related experience training in quality management systems or scientific/technical writing.

Experience developing Policy, Standard Operating Procedures, and Work Instruction documents in a manufacturing environment.

Working Conditions

Work Environment: On-site office and on-site manufacturing environment.

Travel Requirements: 3 days a week in Williams and 2 days a week in CP.

Physical Demands: Primarily computer work with up to 25% in a GMP manufacturing environment.

Our generous benefits package includes a complete range of quality benefits:

· Comprehensive group medical, dental, and vision coverage for employees and dependents

· Coverage includes a variety of alternative healthcare options

· Prescription drug coverage with a mail-order program

· Generous employee purchase discounts on our herbal products

· Employee-free product program

· Employee assistance program

· Green Commuter Initiative to encourage carpooling, walking, and biking to work

· Life, accident, and disability insurance

· 80 hours of accrued Paid Time Off

· 40 hours of accrued Paid Sick Time

· Eight paid National Holidays and one floating holiday

· Paid Jury Duty and Bereavement Leave

· Short-term disability plan

· 401(k) retirement plan with company matching and profit-sharing features

At Herb Pharm, we are committed to building a workplace that reflects the diverse communities we serve and embodies the eco-friendly values we stand for. As a B-Corp and Regenerative Organic Certified company, we believe that sustainability and equity go hand in hand. We are dedicated to fostering a culture of inclusion where every individual—regardless of race, ethnicity, gender, sexual orientation, religion, disability, or background—feels empowered to contribute, grow, and thrive. We know that diversity drives discovery, innovation, and resilience, and we are committed to creating equitable opportunities for all employees. By embracing different perspectives and experiences, we not only strengthen our organization but also help nurture a more just, healthy, and sustainable society. If you’re passionate about making a positive impact on the world and working in an environment that values social and environmental stewardship, we encourage you to apply. Together, we can create a future where businesses and communities thrive in harmony with the planet. Herb Pharm is an equal-opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are dedicated to fostering a workplace where everyone feels valued and empowered to contribute to our success. Herb Pharm is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA). We provide reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities. If you require assistance or accommodation during the application or hiring process, please contact

At-Will Employment: Herb Pharm is an ‘At-Will’ employer. Nothing in this job description should be interpreted as an employment contract. Job responsibilities and tasks may be modified from time to time based on the company's needs.

Full-time