Industrial Automation Technician

Job Description

SUMMARY: The Industrial Automation Technician is responsible to ensure all depot equipment is performing properly, receiving proper preventative maintenance, and issues are quickly resolved when equipment needs repair. Supporting a national network, this role will perform troubleshooting support both on-site and off-site as required.

DUTIES AND RESPONSIBILITIES:

Serve the depot network by ensuring the equipment in each location is operating properly through a combination of on and off-site support.

Manage, in conjunction with depot management, preventative maintenance and repair procedures to maximize machine uptime and efficiency.

Proactively communicate findings related to downtime with all operations to prevent future occurrences.

Collaborate with depot management to identify root cause(s) to cell/robot performance to develop plans to correct and prevent reoccurrence.

Support management to develop SOPs, work instructions and training material for equipment operators across depot network.

Serve as primary point of contact for depots in network for troubleshooting equipment problems as required.

Investigate and problem-solve various mechanical/electrical/robotic issues.

Assist and monitor all work being performed by outside contractors.

Maintain inventory controls on spare parts usage.

Train local management and associates on equipment, including daily use and maintenance needs.

Position requires regular travel (50-75%) inside national network.

Position is based in either Hanover Park Ill, or Douglassville GA.

Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

Indirectly supervises 1-2 employees per depot that are responsible for equipment operations in facilities.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include training employees; planning, executing duties.

QUALIFICATIONS:

High school diploma or GED

Two (2) years or more of strong background experience in maintenance, repair and preventative maintenance programs associated with automation equipment, robotics, conveyors, etc.

Ability to read and follow electrical prints

Strong verbal and written communication skills; proficiency in English (required) and Spanish (preferred.)

Ability to quickly troubleshoot and resolve problems on-site or remotely.

Perform work independently under direction of supervisor, providing regular feedback and updates

Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors.)

Highly thorough and dependable; can regularly and reliably work the scheduled hours; ability to be on call and work overtime as needed

Capability to multi-task and highly organized, with excellent time management skills

Detail-oriented with excellent follow-up practices

Excellent organizational skills; ability to prioritize when required

Flexibility to operate, and self-driven to excel, in a fast-paced environment

Ability to take the initiative and drive for results

COMPETENCIES:

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequently required to stand

Frequently required to walk

Frequently required to sit

Frequently required to utilize hand and finger dexterity

Frequently required to talk or hear

Frequently work near moving mechanical parts

While performing the duties of this job, the noise level in the work environment is usually loud.

The employee must occasionally lift and /or move more than 45 pounds

Specific vision abilities required by this job include: Close vision; Color vision; Depth perception and ability to adjust focus

Additional remarks regarding work environment: Working in warehouse environment

Specialized equipment, machines, or vehicles used: Ultrasonic welding equipment

Full-time