Veterinary Implementation Consultant

Job Description

Do you love to travel? Love teaching and want to change the veterinary industry?

Working for CUBEX means contributing to and growing with a team that is dedicated and passionate about what they do. We take pride in having our team members look forward to coming to work each morning and believe that with great work, comes great reward.

When you join the CUBEX team, you join family!

In this role you’ll be responsible for installation and implementation of the CUBEX hardware and software solutions, training veterinary teams, delivering exceptional customer service, while collaborating with an extraordinary team. You’ll have the opportunity to travel while using your knowledge and experience to support the veterinary community, inspire innovation, and pursue professional growth and your career goals.

You’ll have experience in the veterinary, medical, or healthcare field, some work experience with software and/or hardware implementation, and preferably some experience in inventory management.

What we do

CUBEX® is a global provider of health care products and services that help animal health practices measurably reduce the total cost of ownership associated with pharmacy and supplies. The company develops market-leading technologies that provide secure access to controlled substances, high value products, and other medications. We are a private, family owned and operated company that values its team members and are looking to hire the best of the best

What you’ll do

Lead the implementation of the CUBEX® hardware and software solutions for Veterinary Practices.

Manage remote or onsite installation of CUBEX® hardware and software solutions.

Conduct client staff training. Providing an engaging and thorough experience.

Provided technical support, workflow audits and best practices recommendations to veterinary teams.

Engage with Cubex clients through video conferencing tools for remote training sessions.

Internal Coordination with Integration Team and Account Manager(s) related to client Integration technology and Post-Account Management/Support needs.

Strategy and Process development participation as it relates to Pre-Implementation, Implementation and Post-Implementation Support.

Identification and escalation of customer challenges to Professional Services and Sales Team.

Provide client-facing written/verbal report of implementation agenda, training goals, successes, and challenges to client and internal Cubex team.

What skills and experience you demonstrate

Problem solving and creativity in finding solutions to challenges

Assessing workflows and offering alternatives for success

Concise and effective communication skills

Strong organizational and independent project management skills

Ability to deliver end-user training

Works well with client and internal teams in building strong relationships that deliver success

Consultative approach in guiding customers to utilize our solutions to their greatest benefit

Ability to assess how each individual at the customer level is motivated, what his/her skills are, and who can assist in greater success with Cubex solutions. Quick reading and ability to adapt in addressing of warning signs is essential.

Working knowledge of software and hardware systems and ability to articulate technology to non-technical users (Required)

Knowledge of veterinary PiMS/EMR Software

Knowledge of Microsoft Suite- Word, Excel, Outlook

Demonstrable ability to conduct Microsoft Teams/Zoom Meetings

Bonus points for

Multilingual candidates preferred (especially Spanish, French, German; other languages valued)

Knowledge of SaaS-based inventory management technology solutions

Data interpretation, manipulation, management in Excel

Knowledge of Salesforce CRM

Knowledge of GuideCX Onboarding Software

Physical Requirements:

Ability to lift up to 50 lbs.

Ability to work on your feet for up to 8-10 hours

Experience:

2+ years in Veterinary, Medical, or health care industry roles

Software implementation experience and/or inventory management experience.

Education/Licenses/Certifications:

Certification(s) in Veterinary field preferred. Inclusive of RVT, LVT, and CVT.

Inventory management certification or equivalent experience is a plus

Job location(s):

Anywhere in the U.S. within 1-hour of a major-metropolitan airport.

Current preference for those in the following metropolitan areas: Phoenix, AZ; Salt Lake City, UT; Denver, CO; Chicago, IL; Detroit, MI; Orlando, FL; or Charlotte, NC.

Company headquarters located in Phoenix, AZ

Other:

Able to perform 90% travel for first six months of employment.

4 – 5 weeks travel in a row, 1 week potential non travel in between next 4 – 5 week travel.

Traveling Monday – Friday.

After 6 months, potential of travel to reduce up to 50% within scope of Implementation Consultant role.

Company credit card provided for all business travel with a generous per diem meal allowance. All travel expenses covered.

Life at CUBEX

CUBEX fosters an inclusive environment of diverse, committed, and highly accomplished people. Our team collaborates and employs creativity to find new and better ways of solving complex problems, identifying opportunities, and driving results.

Careers CUBEX Veterinary Inventory Management

Compensation

$55,000 - $70,000 annually; commensurate with experience

Internet and Cell Phone stipend

Home office technologies provided by company (laptop, monitors, webcam, etc.)

Benefits

Open PTO; including 9 observed holidays.

Medical, dental, and vision insurance progressively paid by company. Free after year 2.

Health Savings Account

Flexible Spending Accounts; Health Care and Dependent Care.

401K with generous company contribution

Company paid long-term disability and life insurance

Employee Assistance Program

United Pet Care pet coverage

Gym membership stipend

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Full-time

Fully remote