Guest Experience / Front Desk Team Lead - Pure Eco-Wellness Salon

Job Description

Join the award-winning team at Pure Eco-Wellness Salon, where we deliver 5-star experiences in a sustainable, luxury environment. We're seeking an exceptional Front Desk Team Lead to be the cornerstone of our guest experience.

About Us: • Premier eco-conscious salon in Bucks County • Award-nominated establishment • Professional development-focused environment • Strong team culture with growth opportunities

Core Requirements: • 2+ years of salon coordination experience • Proven track record in guest relations • Proficiency in Microsoft Office and salon software • Reliable transportation to Yardley, PA location

What Makes You Perfect for This Role: • Natural leader with infectious positive energy • Self-starter mentality with problem-solving skills • Excellence in multi-tasking and organization • Passion for sustainable beauty and wellness • Strong attention to detail • Professional appearance and communication style

Your Daily Impact: • Orchestrate seamless guest experiences from booking to checkout • Lead front desk operations and team coordination • Manage sophisticated scheduling system and appointment flow • Drive retail success and service upgrades • Maintain our high standards of salon presentation • Support marketing initiatives and salon goals • Build lasting relationships with our valued guests

Benefits Package: • Competitive base pay with bonus opportunities • Paid time off • Employee service and retail discounts • Professional development opportunities • Flexible scheduling options (days, evenings, weekends) • Being part of an eco-conscious, growing brand

Work Environment: • Fast-paced, luxury salon setting • Team-oriented culture • Goal-driven atmosphere • Beautiful Yardley location

Part-time