Field Service Controls Technician

Job Description

This position is a full-time, direct hire opportunity.

FULL JOB DESCRIPTION

PRINCIPAL DUTIES & RESPONSIBILITIES:

Supervise installation and startup of machines at the customers’ plant and maintain all working components as determined by customers’ needs.

Travel to customers’ location(s) to supervise installation of our machines at the customer’s plant and perform startup of new machine.

Perform field trouble shooting on both warranty and repair orders.

Review jobs in the shop as production is in progress for possible field service problems.

Perform electrical fault/functions on customer’s machinery, including PLC diagnostics.

Support customers and other technicians with electrical & program troubleshooting via phone and remote connections.

Assist engineering dept with machine runoffs and pre-ship program checks.

Work in various software systems.

Training of other employees and/or customers on machines.

Prepare service reports on jobs in the fields.

Other functions as directed.

Assist Field Service Supervisor when required.

REQUIREMENTS:

Two year College degree or Trade School Certificate in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control.

Must have product component level knowledge and program trouble shooting experience.

Position requires multiple projects be handled at one time.

Communicate verbally and/or in writing with other employees, other departments, supervision, and customer relating to work in progress, problems and/or completion.

Must be able to present information to groups of employees, customers, vendors etc.

College level mathematics.

Be able to identify work process problems and possible solutions.

Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50lbs with assistance of a lifting device.

Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis.

Subject to temperature variance based on season.

Loud noise level.

May be exposed to various fumes or smells based on job.

Occasional travel throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project.

Some International travel required. Average travel estimated at 65-75%.Company Description

Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.

Skill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.

We are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters.

Full-time