System Analyst

Primary Purpose:

The Systems Analyst is responsible for the maintenance of various systems used in the organization. Systems Analyst gather and document user requests for future product upgrades and enhancements. Systems Analyst conduct system-wide tests, provide customer and user technical support, and monitor system performance to ensure that systems are operating optimally. This person will work with a team of experienced analysts, developers and business resources. The System Analyst will perform database maintenance and systems integration. Collaborate in a team environment to ensure that the HCDE Technology division delivers quality products according to user requirements and established guidelines.

Qualifications:

Education/Certification:

Bachelor’s degree from an accredited university in Computer Science, Information Systems or a computer related field and/or equivalent work experience

Special Knowledge/Skills:

Strong organizational and time management skills while working in a rapid software and database development process

Good project management skills and/or substantial exposure to project-based work structures

Highly self-motivated and directed

Ability to handle multiple projects and deadlines

Sound communication skills with management, development teams, customers and systems administrators

Excellent trouble shooting skills required

Critical thinking, analytical and information presentation experience

Good attention to detail

Ability to take a technical project from initiation to implementation is a plus

Experience:

Experience with SQL Server and relational databases

Experience with critical thinking, analytical and information presentation.

Experience with software development methodologies

Experience working in a team oriented, collaborative environment

Experience working with Power BI, Crystal Reports and/or an enterprise BI tool is a plus

Experience working as either a power user or administrator in SharePoint is a plus

Understanding of SharePoint architecture and best practices is a plus

Experience working with financial systems – including both the backend database and front-end user interface is a plus

Experience in installing and maintaining learning management systems such as Moodle is a plus

Experience with Azure is a plus

Major Responsibilities and Duties:

Assist in the planning, design, development, and deployment of new applications and enhancements to existing applications.

Meet with key decision makers and end users to define and develop specifications for system requirements and/or identify and resolve system issues

Administer and monitor servers and systems including but not limited to SharePoint, Moodle, Application and SQL Servers, ERP, etc.

Work with SQL Server including but not limited to installing, maintaining, modifying and manipulating data using T-SQL, custom stored procedures, views, maintenance plans, etc.

Monitor operation of assigned systems and respond to problems by diagnosing and correcting errors.

Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

Ensure compatibility and interoperability of in-house computing systems.

Assist management in making implementation decisions.

Create end user documentation and conduct training.

Monitor operation of assigned application software and respond to problems by diagnosing and correcting errors.

Perform other duties as assigned.