Front Desk Representative

The Children's Center for Communication

WHERE COMMUNICATION COMES FIRST - Since 1876 -

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Make a Lasting Impact

At The Children’s Center for Communication/Beverly School for the Deaf (CCCBSD), we provide transformative, person-centered education and services for deaf and/or disabled individuals in a language-rich, inclusive setting. We envision a world where Deaf and disabled individuals, their families, and communities thrive with dignity, purpose, and joy.

We are seeking a warm, detail-oriented Front Desk Representative to serve as the welcoming face of CCCBSD and provide administrative and operational support across the organization.

Your Impact

As the first point of contact for visitors, families, and staff, the Front Desk Representative plays a key role in maintaining a safe and welcoming school environment. This individual also supports the broader administrative operations of the school by managing front office logistics, facilitating communication, supporting data systems, and assisting with tasks across departments, including HR, operations, and leadership.

Key Responsibilities

• Greet visitors and manage the flow of guests in and out of the school building

• Answer and screen incoming phone calls with professionalism

• Maintain front office cleanliness, supplies, and organization

• Manage staff and visitor sign-in/out logs

• Order office, paper goods, and program supplies

• Support the HR Department with onboarding and clerical follow-up

• Assist with bus duty documentation and coordination with transportation companies

• Process lamination requests and distribute mail internally and externally

• Support attendance reporting and communication with districts

• Enter checks into the money log and review vendor records annually

• Monitor Medicaid reporting and other compliance logs

• Maintain and update internal directories and school databases

• Provide support to the Administrative Coordinator, Executive Director, and Directors as needed

• Troubleshoot office equipment and liaise with service vendors

What We’re Looking For

• High school diploma or equivalent required; Associate’s degree preferred

• Minimum 2 years of administrative or customer-facing experience

• Proficiency in Microsoft Word, Excel, Google Docs, and Sheets

• Strong organizational skills and attention to detail

• Ability to multitask, prioritize, and communicate clearly

• Professional demeanor and ability to maintain confidentiality

• ASL fluency preferred; willingness to take ASL classes required

• Must be able to lift up to 50 lbs

Why Join CCCBSD?

Live Our Values. Love Your Work.

As a Certified Kindness Workplace, we believe that the workplace should be more than a place to achieve professional goals — it should be a space where compassion, respect, and empathy thrive. This culture of care creates a positive, supportive environment for students, families, and colleagues.

Our work is grounded in CCCBSD’s core values: Humanity, Belonging, Inclusivity, Collaboration, Integrity, and Excellence.

Your Total Rewards at CCCBSD Include:

• Competitive salary and step scale placement

• Comprehensive medical and wellness benefits

• Generous time off and work-life harmony

• Tuition reimbursement and in-service training

• Retirement matching (5%)

• Preschool discounts and free ASL classes

• Employee referral and longevity bonuses

We hope you’ll find a professional home here — where your work matters, your values align, and your days are filled with purpose.

Join us in making kindness the norm — and building a workplace where together, we truly thrive.

Work Environment & Physical Demands

This is a fast-paced, school-based administrative role that requires multitasking across a variety of physical and digital environments. Occasional lifting of items up to 50 lbs is required. Participation in emergency preparedness drills is also expected.

Located on a hill overlooking the scenic Bass River, our seven-acre campus sits at the corner of Echo Avenue and Route 62 in Beverly, MA — just 18 miles north of Boston and about 25 miles from Southern New Hampshire. Our peaceful, welcoming campus provides a beautiful environment for meaningful work and connection.

Schedule Details

This is a 12-month position aligned with CCCBSD’s school year calendar, plus five (5) additional days during the summer. Those days will be scheduled collaboratively with your supervisor.

Work hours are 8 hours per day, generally 8:00 a.m. to 4:00 p.m., Monday through Friday. Start time can flex slightly between 7:45 and 8:30 a.m., depending on school and student needs.

During school vacations and summer weeks when students are not in session, the employee will not be required to work unless otherwise arranged.

Background Check Requirement

Employment is contingent upon the successful completion of all required background checks, including Massachusetts CORI and SAFIS fingerprinting, in accordance with state regulations.

How to Apply

Submit your resume and a cover letter outlining your interest in the role. Applications will be accepted through the end of this week and reviewed on a rolling basis.

Apply directly through this SchoolSpring posting or email your materials to Stefani Timmons, COO at .

We are targeting interviews the last week of May with a goal of making an offer in early June for a July 7, 2025 start date.

Not sure if you meet every qualification? We encourage you to apply — we value potential, lived experience, and a shared commitment to our mission.

CCCBSD is an equal opportunity employer.

We strongly encourage applications from individuals with multilingual backgrounds, lived experience, and/or ties to the communities we serve. If you require accommodations during the application or interview process, please contact us. We are committed to ensuring accessibility for all candidates.