Customer Service Representative - State Farm Agent Team Member

Job Description

Our agency has been proudly serving the Miami community since 1990 and expanded to Boca Raton in 2012. With a combined team of 20 dedicated insurance professionals, we are proud to be nationally ranked and top-producing year after year. Over the past 30+ years, weve celebrated our teams success with incredible, fully-paid trips to destinations like New York, the Caribbean, Las Vegas, Quebec, and morenext stop, Madrid, Spain!

Rick Sanchez, our agency owner, is a graduate of Saint Thomas University, where he played Division I collegiate baseball. As a man of faith, Rick is passionate about making a difference in the lives of his team and clients. Hes an avid supporter of charities such as Boys & Girls Clubs of America and St. Jude Childrens Research Hospital.

Our office culture is all about family, respect, and collaboration. We focus on providing every team member with the tools, training, and support they need to succeed. By fostering trust, confidence, and accuracy, we ensure that our team members thrive professionally while also creating financial opportunities for their families.

Were looking for candidates with strong communication skills, a positive phone presence, organizational abilities, and tech-savviness to work within our systems. While being bilingual (English/Spanish) is a plus, its not a requirement. If youre looking for a rewarding career in a supportive, growth-oriented environment, wed love to hear from you!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive...

401K

Hourly pay plus commission/bonus

Health benefits

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement within my agency

Hiring BonusRequirements

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal and listening

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Full-time