Support Staff V - Community Impact & Enhancement

Salary : $45,572.80 - $50,252.80 Annually

Location : IL, IL

Job Type: Full-Time

Job Number: 00820

Department: Community Impact & Enhancement

Division: Community Impact & Enhancement

Opening Date: 05/27/2025

Closing Date: 6/10/2025 11:59 PM Central

FLSA: Non-Exempt

Hours/Shift: Mon-Fri 7:30-4:30

Description

Highly responsible and complex work, frequently of a confidential nature, involving recordkeeping, evidence collection, sorting, classifying and processing information and materials for integration into departmental procedures.

Work involves the responsibility and performance of technical and clerical work following established methods, techniques and procedures, including collection, typing, data entry, inventory and filing of information. Includes completion, dissemination and maintenance of all departmental records.

Examples of Duties

The Support Staff V may be called upon to do any of the following: (These examples do not include all of the tasks and/or knowledge which may be expected of the employee, nor do they cover all of the specific duties which may be required.)

Perform a variety of record keeping tasks including the maintenance of central and/or departmental records of both a routine or confidential nature; track and research records, reports and evidence to secure needed information in a timely manner; maintain microfilming and retention schedules and transfer of materials and records to off site locations.

Coordinate some office functions/tasks of the department by scheduling, assigning and monitoring of information and materials, completion of special assignments and day-to-day functions.

Compose, prepare and coordinate correspondence, statements, narrative and statistical reports on legal matters with appropriate agencies.

Assist in collection, preservation, processing and control of evidence, including maintenance and retrieval of evidence from data base or storage.

Maintain, track and monitor information systems, including creation, inventory, receipt, storage, retrieval and disposition.

Perform all tasks associated with logging, processing, filing, microfilming of information or property requests and destruction of information and property in compliance with all associated law enforcement systems and requirements.

Maintain systems in compliance with above regulations for sorting, cataloging and filing to ensure materials are interpretable to all relevant parties; inform all associated agencies and the public of guidelines for seeking information.

Typical Qualifications

Knowledge of business English, spelling and arithmetic.

Knowledge of modern office procedures, equipment and maintenance.

Knowledge of secretarial and office practices, office equipment and basic principals of modern public office administration.

Knowledge and skill in the application of current computer and/or electronic systems, techniques and requirements being utilized for specific applications in the department.

Knowledge of forensic art, evidence collection and preservation techniques.

Knowledge of methods and techniques used in recordkeeping systems.

Ability to learn assigned clerical tasks readily and to adhere to prescribed departmental routines.

Ability to undertake responsibilities of increasing variety with some initiative and judgment.

Ability to handle confidential material on a routine basis in an atmosphere of loyalty and trust.

Ability to understand and follow oral and written instructions of a complex nature.

Ability to effectively communicate technical data orally and written.

Ability to manage functions, resolve conflict and work harmoniously with Department Heads, officials, employees, outside professionals and the general public.

Possession of a valid Illinois Driver's License.

Education Graduation from High School supplemented by college or university level courses or any combination of training and experience to attain above knowledge, skill and ability.

Our employees are our greatest asset and reason for our success. As a full-time Local 362 - Support Staff employee, you will receive a Total Compensation package including healthcare/wellness benefits, paid time off (PTO), insurance and retirement. Details below:

Healthcare/Wellness

Medical - choice between a lower deductible PPO, an HSA-compatible PPO, and an HMO

All plans administered by BCBS

80% employer subsidy provided for employee, 73% subsidy provided if covering dependent(s). Working spouse exclusion applies, however, to the Medical Plan

Dental - PPO

Administered by BCBS

50% employer subsidy provided, for employee and any covered dependent(s)

Vision - PPO

Administered by VSP

50% employer subsidy provided, for employee and any covered dependent(s)

Medical and Dependent Care Flexible Spending Accounts (FSAs)

Extensive Wellness program, including an annual Health Club Reimbursement

Employee Assistance Program (EAP) - for assistance with work, health & life topics such as overall wellbeing, relationship management, workplace challenges, addiction, child/elder care resources, legal advice, financial guidance, nutrition & physical healthPaid Time Off (PTO)

2 weeks' vacation, provided on your start date

3 weeks at 5 years of service

4 weeks at 11 years of service

5 weeks at 20 years of service

11.5 paid holidays each year

New Year's Day

Martin Luther King Jr. Day

Good Friday

Memorial Day

4th of July

Labor Day

Veterans Day

Thanksgiving

Day After Thanksgiving

Christmas Eve

Christmas Day

New Year's Eve (1/2 day)

2 personal days provided each year

Opportunity to earn a Wellness Day each year

1 sick day earned each month, up to a maximum bank of 120 daysInsurance

$50,000 Employer-provided benefit

Voluntary Life Insurance buy-upRetirement

Automatic enrollment in the Illinois Municipal Retirement Fund (IMRF) Pension - benefit details can be found

Automatic enrollment in the LIUNA Pension - benefit details can be found in the

Voluntary retirement options available:

457 Account (similar to a 401k)

Roth IRA

Additional Voluntary After-Tax Contribution (VAC) plan via IMRF Additional benefit details can be found within the union's

01

How many years of experience do you have with customer service?

<1 year

1-2 years

2-5 years

5-8 years

8 or more years

02

Do you have any experience utilizing computers, software, and various types of technology?

Yes

No

03

Do you have a general understanding of commercial and residential construction?

Yes

No

04

Do you have a general understanding of property maintenance?

Yes

No

05

Do you have any experience with City codes?

Yes

No

Required Question