JOB SUMMARY
Drivers provide excellent customer service by making prompt and courteous deliveries of customer orders. Drivers make pick-ups as necessary, perform general warehouse duties and provide customer assistance as needed. This individual must perform all job responsibilities in a safe, timely and efficient manner and by performing the duties listed below.
LTL Drivers, in addition to the normal Driver responsibilities, are also responsible for a longer route to pick up copiers, printers, parts and supplies at Dex centralized warehouses and deliver to other smaller Dex locations. This will require day trips potentially performed outside of the normal 8am – 5pm business day (Overtime may be required) and occasional overnight trips. LTL premium pay may apply.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Load truck accurately and safely for customer deliveries
Unload truck as needed at vendor and/or branch locations
Plan and determine the most efficient routes to each destination promptly
Use navigation systems or GPS devices to navigate unfamiliar areas
Drive company vehicles to make customer deliveries and stock pick-ups, obeying traffic laws and safety procedures
Verify the accuracy of delivery orders and obtain necessary signatures or documentation
Maintain appropriate licensing, credentials and acceptable driving record
Perform all duties in a safe and responsible manner, following all safety rules, including wearing seat belts, using mirrors, and follow company cellphone policy and/or local laws. Inform manager of any potentially hazardous conditions
Report any accidents, incidents or vehicle malfunctions promptly to the appropriate authorities and supervisor.
Treat external and internal customers and associates with courtesy and respect
Fill customer orders by retrieving material from the warehouse and other locations
Check in and put away material, verifying quantities and quality of received material
Maintain clear isles and walkways
Ensure the material is properly organized
Aid warehouse associates as needed
Report back-orders or discrepancies
Perform cycle counts as required following through on discrepancies as needed
Perform vehicle and/or forklift inspections as required, schedule routine or repair maintenance as needed
Maintain a clean and organized vehicle, conduct routine inspections, and ensure basic maintenance tasks are performed timely
Assist in performance of year-end physical inventories for various branch locations
Adheres to all safety precautions and follow all safety requirements to properly complete job tasks
Performs other job-related duties as assigned
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to: Warehouse Supervisor, Warehouse Manager
Job is not directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management)
JOB QUALIFICATIONS/SKILL REQUIREMENTS
Ability to establish and maintain effective working relationships with employees, vendors, and customers
Maintain a safe driving record, obey all applicable traffic laws, and drive in accordance with weather and road conditions
Specific skills are required to satisfactorily perform the functions of the job include adhering to safety practices
Basic math: understand written procedures, write routine documents, and speak clearly; and understand multi-step written and oral instructions is required
Knowledge of Traffic Laws and Safety Regulations: A driver should have a strong understanding of traffic laws and safety regulations applicable to their region. This includes knowledge of speed limits, road signs, right-of-way rules, and other driving-related laws
Skilled at managing your time to ensure punctual arrivals and timely deliveries; must meet deadlines and maintain efficient schedules
Have good attention to detail to accurately complete paperwork, inspect vehicles, and ensure the safety of materials
Demonstrate professionalism, reliability, and strong work ethic
Operating handheld computers (e.g., inputting work orders, entering transactions and printing)
Operating equipment (e.g., pallet jacks, hand trucks and forklifts)
EDUCATION AND EXPERIENCE REQUIREMENTS
0-1 years of driving experience and/or training; or equivalent combination of education and experience
Must possess a valid driver’s license within the state of employment
DOT Certification may be required
WORKING CONDITIONS
Regular business hours, some additional hours may be required
Travel requirements: Domestic: 100%
May or may not have a climate controlled environment during normal business hours. This could include unloading delivery trucks and breaking down trash outside.