Customer Service Representative

Job Description

Benefits:

Flexible schedule

Opportunity for advancement

Training & development

About Us: Are you ready to embark on a career that allows you to make a meaningful impact on people's lives every day? The Ryan W. Slaughter Agency, Inc. with American Family Insurance seeks a passionate and customer-focused individual to join our team as a Customer Service Representative. If you thrive on helping others and enjoy flexibility, we want you on our team!

Key Responsibilities: As a Customer Service Representative, you'll be the friendly face of our agency. You will answer phones, handle billing inquiries, and payments, coordinate prospecting activities, cross-selling, and set personalized insurance reviews. You'll also handle tasks such as entering leads, claims follow-up, and other tasks as needed to support the agent.

What We Offer:

Competitive Compensation: Enjoy a competitive hourly pay rate of $20-$23/hour

This is a part-time role that could grow into a full-time role.

Paid Time Off: Take advantage of paid time off and holidays to recharge and maintain a healthy work-life balance.

Opportunities for growth within the agency.

Flexible work schedule.

Paid Training.Qualifications:

Education: High school graduate or equivalent.

Experience: Two years of customer service experience is preferred, but we value individuals with a positive attitude and a commitment to exceptional service.

Required: Possession of a Property and Casualty and Life insurance license is required for this role.Why Join Us: At the Ryan W. Slaughter Agency, Inc. we believe in the power of diversity and inclusion. Your unique ideas and experiences matter to us, and we are committed to fostering a culture that encourages innovation. As a valued team member, you'll contribute to a positive and empowering environment that inspires, protects, and restores our customers' dreams in ways they never imagined.

Note: The Customer Service Representative is a staff member of the agency and not an employee of American Family Insurance.

Part-time

Hybrid remote