AV TECH I - BANQUET

Job Description

Overview

The AV Tech II provides leadership, high quality expertise and timely support for all Nightlife Audio Visual systems. This team member will support digital video distribution systems (Optibase, etc), Crestron, AMX, CobraNet; DSP and all associated technologies such as digital signage, TV and other feeds, microphones, sound systems and more. The AV tech will research and recommend technical solutions for client needs, coordinating from proposal to implementation to training and support. The tech will provide break/fix support to casino systems as required

Responsibilities

Essential duties include, but are not limited to:

Strategic planning for all in house AV systems.

Partner with business units to design and deliver innovative AV solutions.

Insures exemplary AV support and guest service to internal/external clients.

Install / Maintain AV equipment to insure 99% uptime.

Software Deployment Support / Maintenance.

Setup and support of AV requirements for property systems and events as needed.

Leads AV projects as assigned.

Maintains AV inventories, support procedures/documentation and current configuration files for AV systems.

Coordinates with equipment vendors and service providers for maintenance and services provided for equipment and service support agreements.

Creates documentation and training programs for end users to become self-reliant

Communicates system issues and incidents to impacted parties.

Document/report on all support activities per departmental policies.

Must be available to work different shifts that will include nights and weekends

Other duties as assigned.

Qualifications

Experience:

3+ years’ experience Audio / Visual Implementation / Support (Advanced) / Installation / Troubleshooting / Repairs.

Data Networking Fundamentals

Cisco experience preferred, CCNA certification a plus.

Optibase MGW 1000/ IIS / Crestron Programming / CoolSigns experience a plus.

ICIA CTS certification is preferred.

Requires well developed written and verbal communications skills.

Friendly and service-oriented.

Able to work in isolation for a full shift.

Current Driver’s License and reliable transportation.

Able to work any shift.

Requires an associate's degree or its equivalent and/or 5 years of experience in the field or in a related area.

Full-time