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Project Moderator (Onsite Pittsburgh, PA)

Company:
TransPerfect
Location:
Pittsburgh, PA
Posted:
June 01, 2025
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Description:

Work Location: Onsite in Pittsburgh, PA

Engagement Model: Employment; fixed-term/temporary; Full-time (40 hours/week)

Project Duration: Around 6 to 8 weeks

Start Date: June 16th, 2025

DataForce by TransPerfect is seeking a motivated Onsite Project Moderator to join our team for a new data collection project in Pittsburgh, PA! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.

We are looking for individuals who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently. The successful candidate is a team player who thrives in a fast-paced work environment and has experience in customer service.

Role Summary

The Project Moderator will work onsite at a designated location in Pittsburgh and will be expected to foster a positive participant experience. Moderators will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as troubleshooting of data collection technology.

Role Responsibilities

Operate and maintain data collection equipment, offload data, manage logistics, provide daily reports, and lead the overall high-quality data generation for this effort, day in, day out

Understand provided project documentation to assist participants

Interact with participants and lead them through the data collection project

Capture data for the assigned project, aiming to reach the targeted daily goal

Utilize client tools to label/tag data

Convey sessions details to the Project Manager and Production team

Communicate and coordinate with project team

Interact with various hardware & software

Assist in preparing session materials and setting up facility

Monitor and manage participant flow within the site

Address participant questions and concerns in a professional manner

Provide feedback on session dynamics and participant engagement

Ability to lift up 25lbs when needed

Job requirements

Role Requirements

Bachelor’s degree in social sciences, communications, or related field preferred; or equivalent combination of education and experience may be substituted

Experience in moderation, facilitation, proctoring or similar roles preferred

Possess basic technical knowledge and experience in using iOS

Strong interpersonal and communication skills

Ability to manage groups and foster a positive environment

Detail-oriented with a knack for problem-solving

Ability to work flexibly and adapt to changing scenarios

High attention to detail

Customer service oriented

Goal driven and objective mindset

Integrity and strong work ethic

Report creation, monitoring and updating

Proactive decision maker

Team player

Knowledge of Python is a plus

Who we are:

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us at

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at

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