Senior Practice Manager Primary Care

MedOne is setting the standard for patient care. We are an independent, hospital medicine practice of more than 190 physicians and advanced practice clinicians, as well as more than 35 administrative staff, who are united by a single purpose—to make healthcare better. It’s been our mission from day one, and we are relentless in our pursuit to improve the delivery of high-quality care for our patients and our partners.

We are seeking an experienced Senior Practice Manager Primary Care who is responsible for the management and leadership of the administrative and clinical operations of our new MedOne Primary Care service line.

RESPONSIBILITIES

Assists COO and other senior leaders in the design, planning and opening of a new primary care practice

Responsible for the overall operations and growth of the company’s primary care practice(s)

Works collaboratively and effectively across all of MedOne to achieve MedOne’s goals

Effectively communicates with providers to ensure smooth practice launch and operations

Reviews MedOne primary care revenue cycle data to monitor on-going performance, identify trends and formulate plans to improve performance

Maintains accurate knowledge of the latest coding requirements to ensure compliance and maximize billing opportunities

Assists with IT tools and projects that support the practice

Assists with business development, can budget and provide financial projections to forecast profitability

Assists with bundle and value initiatives involving the transition of care from to/from hospitals and post-acute service lines to better control referrals to MedOne practices and partners

Provides oversight to the physician schedule development

Maintains accurate knowledge of compliance and regulatory concerns to ensure practice meets all applicable standards

Coordinates with new business staffing opportunities

Works to continuously improve primary care and MedOne processes

Manages front desk and medical assistant staff

Acts as a subject matter expert in all aspects of the electronic medical record

Leads the development, execution, and monitoring of staffing models to project staffing shortages/overages and strategically plan for recruitment needs

Builds positive working relationships with providers; Acts as the point person for any issues and works to actively resolve problems

Builds and maintains positive working relationships across MedOne to ensure seamless communication and robust teamwork.

Regularly communicates progress, relays issues/updates and plans for improvement to Medical Director, Supervisor and key leadership

QUALIFICATIONS:

Education: College degree required; Master’s degree in healthcare administration or related field preferred

Experience:

Minimum 5 years of experience in primary care practice operations required; Demonstration of progressive responsibility required;

Experience opening a new practice desired

SKILLS:

Understanding of hospital or provider practice operations

Problem solving ability; Results driven

Financial analysis

Excellent written & verbal communication skills

Ability to develop positive working relationships; Gains respect of providers, hospital administration and MedOne team members

Self-starter; Able to work independently with minimal supervision

Professional and polished presentation; Politically savvy

Adaptable, innovative and big picture thinker

Strong team player

COMPENSATION/BENEFITS

Employer-paid employee medical insurance

Employer-paid employee short- and long-term disability

Employer-paid employee life insurance

Optional dental and vision insurance

Company-sponsored 401(k) plan, plus company match of 6% with immediate vesting

Employees are eligible for 401K contributions beginning the first day of the month following their full-time employment

Optional Health Savings Account (HSA) and Flexible Spending Account (FSA)

Voluntary Life & AD&D coverage

Paid Cell phone service through Verizon

Internet stipend

Branded MedOne scrubs and apparel covered at 50%

Competitive Salary with annual bonus potential

Why MedOne:

We find the most compelling benefits are those that can come only from being part of a rare, cohesive team:

collegiality

job satisfaction

shared accountability and responsibility

mutual respect and support

pride in belonging to an elite team of providers'

MedOne was named a Best Place to Work by Columbus Business First every year since 2019.