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PASSPORT Operations Manager

Company:
Aging
Location:
Columbus, OH, 43215
Posted:
June 05, 2025
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Description:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

About Us

The Ohio Department of Aging (ODA) is a cabinet-level agency within the executive branch of the Ohio state government. The director of ODA is a member of the Governor's cabinet, serving as principal advisor and advocate for 2.8 million older adults and their families. Through services, supports, and activities that cover a wide spectrum of issues, ODA strives to achieve its mission to foster sound public policy, research, and initiatives that benefit older Ohioans.

ODA is the federally designated agency responsible for developing and administering multi-year state plans that advocate for, and provide assistance to, older Ohioans and their families. In addition to the centralized functions, the agency designates and contracts with community providers and a network of 12 Area Agencies on Aging, who manage a wide array of federal and state-funded supportive services. These services assist older adults to live as independently as possible; promote healthy aging and active community involvement; and support family members in their vital care giving role.

To promote the agency’s vision of Ohio – the best place to age in the nation, ODA actively collaborates with consumers, stakeholders from key associations, government, and the public. The independent Office of the State Long-Term Care Ombudsman and the Board of Executives of Long-Term Services and Supports are also located within ODA.

Our core values are\:

Promote Independence - Provide resources that foster independence and autonomy throughout the lifespan.

Empower Communities - Deliver sustainable, relevant solutions that empower communities to act within the best interest of their elders.

Challenge Ageism - Promote new perspectives of aging that challenge the traditional declinist narrative.

Advocate for Excellence - Advocate with and for Ohio’s elders to ensure their voices are heard and their needs are met.

Engage in Innovation - Engage the aging network by staying innovative, flexible, and attentive to the evolving needs of our partners and stakeholders.

To learn more about the Ohio Department of Aging and our programs visit our website.

About the Division

The Division for Community Living (DCL) develops and manages a comprehensive and coordinated system of community services for seniors and individuals with disabilities. Their pre-admission review and long-term care consultation program facilitates consumer access to available options. Staff develops and furnishes operational oversight of services and programs funded through home and community-based services (HCBS) as well as through state funds and grants. Some of these programs include PASSPORT, the Assisted Living Waiver program, and Program for All-Inclusive Care for the Elderly (PACE).

About the Role

Further your career with an agency that values advocacy, collaboration, and purpose. ODA is looking for a talented and motivated individual to serve as the PASSPORT Operations Manager. The individual in the position will be reporting to the Assistant Chief, Division for Community Living, and work in collaboration with ODA’s Provider Certification and Oversight Manager to oversee operations of the PASSPORT waiver program. This position will include managing the PASSPORT Clinical Manager and the Participant Directed Service Manager. This role will include managing federal and state policy.

Key duties of this role are:

Plans, directs & evaluates activities of PASSPORT Operations Unit, which is responsible for components of the agency's PASSPORT program.

Collaborates within ODA to administer contract requirements between the Ohio Department of Medicaid (ODM), Ohio Department of Aging (ODA) & PASSPORT Administrative Agencies (PAAs)Develops and implements quality assurance tools and programmatic reviews, collaborating closely with management to enhance Medicaid and related program areas.

Interprets and ensures compliance, and leads interpretation of federal and state laws

For more in-depth job duties, please click here to view the position description.

Completion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance; 24 mos. exp. in planning & administering health services program or health services project management (e.g., health care data analysis, health services contract management, health care market & financial expertise; health services program communication; health services budget development, HMO & hospital rate development, health services eligibility, health services data analysis).

-Or 24 months experience as a Medicaid Health Systems Administrator 1, 65295. Note\: education & experience is to be commensurate with approved position description on file.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Health Administration

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Salary Information

Unless required by legislation or union contract, starting salary will be set at the lowest rate of the salary range. In most cases successful employees will move up a step in the salary range within six months, with subsequent step increases occurring every year as supported by successful performance evaluation results. We also offer cost of living adjustments, longevity supplements after five years of eligible public service, and wellness incentives.

Background Check Information

The final Background check candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Classification\: Medicaid Health Systems Administrator 2

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

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