Proposal & Order Coordinator

Job Description

JOB SUMMARY

This position will be responsible for providing ITO (Inquiry to Order) & OTR (Order to Remittance) support to the commercial sales operations team. This position is a cross-functional role and requires effective and professional communication. This position supports $1.6B in annual sales. The key metrics for the role include accurate order entry, and administrative support during project execution. The role also contributes to the commercial team’s success through proposal development and project lifecycle coordination.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Serves as the sales operations team’s primary order interface to requests related to inputs from other functional areas (e.g., Engineering, Finance, Contracts, Sales)

Manage the end-to-end order booking process—from purchase order receipt to order acknowledgment and all associated commercial activities

Administer post-order activities including internal and external change orders, SAP transactions, and payment milestone management during transformer project execution

Complete customer questionnaires and manage submissions via customer online portals

Proactively communicate schedule requirements to all stakeholders involved in the order process

Maintain professional communication style when interfacing with customers and cross-functional teams

Calculate billing milestones and define payment schedules to support Finance with forecasting and invoicing requirements

Enter complete and accurate order data input into SAP

Support administrative tasks such as database updates, document filing, and general office coordination

KNOWLEDGE, SKILLS & ABILITIES

Basic understanding of transformer ratings and key engineering/manufacturing milestones

Strong business acumen with an understanding of sales, profitability, and customer service

Proficient in Microsoft Office applications

Manage through complex situations and make decisions independently with limited information

Customer-focused mindset with proven ability to respond quickly to internal and external customer needs

Strong coordination and influencing skills

Excellent coordination, communication, and interpersonal skills

Results orientated and customer focus

Strong leadership abilities with a collaborative and team-oriented approach

EDUCATION AND EXPERIENCE

Required Education / Experience

Associate’s degree or relevant job experience

Preferred Education / Experience

Bachelor’s degree

SAP experience

CONTEXT

ADDITIONAL INFORMATION

Key Working Relationships

Functional Leaders: Engineering, Human Resources, Sales Operations, Sourcing, Operations

Physical Demands

Must be able to stand for extended periods of time

Working Conditions

Shop-floor and office environment, located on large manufacturing campus

Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.

Full-time