BILLING COORDINATOR

Leading financial technology company focused on empowering medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. In search of a Billing Coordinator. This candidate will assist the Billing Manager with all things billing. The Billing Coordinator will be responsible for processing customer invoices, identifying discrepancies in billing data, and providing excellent customer service. The position requires the ability to work with other departments and customers to ensure accurate and timely billing. A successful candidate will strive to gain a thorough understanding of our company, provide detailed analysis as requested and reconcile customer information in Salesforce, Office Suite, NetSuite. Hours are Monday - Friday, 9am - 5pm On-site with 2 pre-set work from home days. Company offers competitive health, dental, and vision benefits, Guardian Hospital indemnity coverage, life and LTD, 401(k) with up to 3% match, and PTO.

Responsibilities:

- Ensure customers are billed correctly for services offered.

- Issue invoices and distribute them electronically.

- Communicate with other departments to resolve billing issues. Serving as a point of contact for billing-related inquiries from clients and internal stakeholders.

- Keep accurate records (customer information, payments received etc.)

- Create cases to track billing changes, manage billing case queue, reconciling billing changes to the general ledger

- Perform support tasks to maintain smooth billing in fast paced environment.

- Assist the billing manager and billing associates with organizational projects and other tasks as needed embrace department KPIs, using them to measure and drive overall self-performance and additional compensation opportunities.

Minimum Qualifications:

- 3 years of billing experience preferred.

- Highly organized with strong attention to detail.

- Experience working with large amounts of data a plus.

- Advanced knowledge of excel required

- Customer service experience is a plus.