IT Program Manager- P&C Insurance Platforms

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Overview: We’re looking for an experienced IT Program Manager to lead the architecture, implementation, and delivery of Duck Creek applications for a top-tier client in the Property & Casualty insurance space.

This role is ideal for someone who brings deep technical knowledge, strong leadership capabilities, and proven project management skills.

You’ll be the primary point of contact at the client site, managing communication between stakeholders and the offshore delivery team to ensure successful program execution.

What You’ll Do: Act as the Program Manager and main point of contact for the client, ensuring alignment across teams.

Drive the architecture, design, and end-to-end implementation of Duck Creek applications.

Collaborate with business and technical teams to define project scope, goals, and deliverables.

Manage timelines, budgets, resources, and risks to deliver high-quality outcomes on time.

Lead coordination between onshore and offshore teams, ensuring smooth global delivery.

Provide technical guidance and mentorship on Duck Creek solutions, including integration and architecture.

Maintain compliance with industry standards and project best practices.

Communicate project progress, challenges, and solutions clearly to all stakeholders.

Ensure Agile best practices are followed throughout the project lifecycle.

Preferred Experience: Exposure to other insurance platforms such as Guidewire, Majesco, or Sapiens is a strong advantage.

What You Bring: Bachelor’s or Master’s degree in Computer Science, IT, or a related field.

At least 5 years of experience with Duck Creek application architecture and project delivery.

10+ years of total IT experience, preferably in the insurance domain.

Deep understanding of Duck Creek Policy, Billing, and Claims modules.

Proven experience leading hybrid onshore-offshore teams in a global delivery setup.

PMP or equivalent project management certification is a plus.

Expertise in Agile, Scrum, and the software development lifecycle (SDLC). Strong leadership, problem-solving, and communication skills.

Ability to resolve technical challenges and deliver strategic project outcomes.

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