Sales Development Rep

Job Skills / Requirements

About the job

Ready to join an energetic and innovative sales team with a massive market to disrupt?

As a Sales Development Representative at CleanCraft LLC, you will be at the forefront of our outbound sales team, working alongside the Owner. You’ll be responsible for setting appointments for our prospective clients, with a focus on maintaining and growing the CleanCraft brand, one of the leading commercial cleaning companies in Rochester, NY.

At CleanCraft, we hold ourselves to the highest standards. We’re a family owned-and-operated company that is passionate about cleaning, and cares deeply about doing business the right way. That means caring about our clients, supporting our teammates, and operating with absolute integrity.

Our core values—Excellence, Communication, Trust/Integrity and Care—guide us on how we interact with clients and approach our work. As an SDR, you’ll embody these values by being an effective communicator and building genuine rapport, ensuring every prospect feels valued and understood.

In this role, you’ll take charge of your own pipeline, turning initial conversations into valuable business opportunities. Your day-to-day will involve reaching out to prospects, understanding their needs, and demonstrating how CleanCraft can help them achieve their goals. This is more than just making sales calls; it’s about creating a positive and engaging experience from the first interaction. You’ll be empowered to leverage your skills and creativity to showcase our unique value and drive growth. If you’re driven to excel and make a significant impact, we’re eager to see what you can bring to our team.

What we offer you:

A fast-paced high growth service business

An industry with very little sales sophistication, ripe for disruption

A leading brand with a premium association

Working side-by-side with the Owner to build the sales team

RESPONSIBILITIES:

Establish and nourish new relationships with prospects

Maintain a clear and clean pipeline of weekly leads in the CRM

Coordinate with the Owner on new ways to attract clients and to clear any blockers of the process

Follow up extensively with leads over prolonged periods of time

Understand, meet and exceed targets, key performance indicators (KPIs), and critical success factors

Available evenings to hit call target, email nurture, attend events, and prospect if need be

Attend one training/feedback session per week with SDR coach

Prospect and research client’s website, LinkedIn page, and sales intelligence platforms to tailor outbound messaging

Review companies and stakeholders assigned to find any missing info

Assess engagement among prospects and companies

Qualify prospects

Schedule walk throughs

Assist in preparing quotes

RESULTS:

Call target per day is hit and tracked

Target of qualified meetings booked per month is hit

Stat sheet is updated by EOD and sent to the Owner

All client interactions are properly documented in CRM

All internal communication cycles are properly followed

Efficient with email, social direct messages, and texting

Good over the phone

Desire to learn sales

Excellent communication skills

Takes personal growth seriously

Highly persistent when faced with objections

Well organized and able to maintain a pipeline that can be observed by the Owner

REQUIREMENTS:

Proficient with social media platforms, CRM, and sales intelligence tools

Exceptional over the phone (this is a requirement)

Excellent communication skills

Must be great at presenting

Excellent at building rapport

Open to learning new processes in sales

Understands top tier sales motions and playbooks

Are routine driven

Open to growing rapidly

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, 401K/403b Plan, Special Incentive Plans

This job reports to the Owner

This is a Full-Time position

Number of Openings for this position: 1