Program Evaluation Specialist

Job Description

$58,786 - $65,825 DOE and licensure (Full salary range up to $73,500 for long-tenured staff currently in position or other exceptional circumstances.)

Summary/objective:

The Program Evaluation Administrator is responsible for data collection, analysis, reporting, data driven conversations for informed decision-making, data quality and completeness, and communicating program impact. Position also supports the Advocacy & Strategy Manager with the strategic framework, surveys, database development, and overall data processes to enhance programs and client experience. Includes primary management, support and monitoring of the Penelope database and analysis/input for the Family and Community Impact Program areas who work with over 300 residents, alumni, and children annually in financial, educational, employment and other housing-embedded supportive services for adults. (This is not a scientific/mathematical, or an IT position.)

At Warren Village, we uphold organizational values of accountability, collaboration, empowerment, excellence, inclusion, and integrity. We agree to engage our work together with honesty and transparency, clear decision-making, continuous learning and improvement, a commitment to repair, community building, and collective growth and well-being. We recognize that our backgrounds are broad, and our talents are many, from different lived experiences. We value and leverage these differences to support and engage our communities.

Essential Functions and Responsibilities:

Organization Wide Data and Technology Administration

Works with the Advocacy & Strategy Manager to support strategy and data operations.

Support the Advocacy & Strategy Manager in work around the longitudinal data set and supporting the organization’s data infrastructure.

Support the Advocacy and Strategy Manager in data training and presentations.

Oversee the annual Warren Village Resident Survey.

Support the creation, management, and analysis of surveys.

Monitor grant funding requirements, track progress, and supply requested reports.

Provide direct support to the Advocacy & Strategy Manager as needed.

Manage and maintain data systems outside of Penelope as necessary.

Ensure quality and accuracy of program data records (all sites) and other departments as directed by the Advocacy & Strategy Manager.

Uphold data ethics and maintain data privacy for all residents, alumni, children, and staff.

Family and Community Impact Programs Data and Technology Administration

Design ongoing measurement, analysis, and reporting.

Ensure quality and accuracy of program data records (all sites) and other departments as directed by the Advocacy & Strategy Manager. Ensure monthly staff data entry.

Collaborate with leadership and the Advocacy & Strategy Manager to develop new strategies for program evaluation and data management.

Prepare data presentations and lead conversations that center data to drive progress and support data-informed decision-making as needed.

Work with department leadership, directors, and managers to streamline data collection and analysis across programs, tailoring to unique program needs.

Be a thought partner with the Advocacy & Strategy Manager, provide data guidance to staff and program leadership on strategic planning conversations.

Support Family and Community Impact Programs in the Strategic Framework process and coordinate staff data submittal in TrackVia; participate in trainings and meetings to support the implementation and development of TrackVia.

Serve as Warren Village’s Homelessness Management Information System (HMIS) administrator; coordinate HMIS database management and monthly data submission, monitor department data for accuracy and completeness and coordinate annual MDHI Point In Time Survey.

Stay apprised of developments in EMPath’s evaluation framework and other best practices in evaluation and serve as contact with EMPath’s Research and Evaluation Department as needed.

Primary administrator of Penelope database and contact with Bonterra software vendor.

Provide reporting and analysis support for Penelope case management software.

Manage custom reporting or programming needs directly with software vendor from beginning quote to final implementation.

Oversee accurate program data records, constituent data, attachments, program documentation and other information, including compilation of monthly program data reports and statistics.

Perform Penelope onboarding, tutorials, training, reporting, and support to staff.

Strategize and manage implementation of data enrichment services, determining the best use of Penelope to accomplish the goals of Warren Village.

Provide customer service for resident experience in Penelope (create client connect accounts, manage Add Me feature, etc.)

Other duties as assigned.

Competencies:

Committed to the mission, goals, and values of Warren Village.

Technology systems aptitude and demonstrated proficiency of Microsoft Office products.

Proficiency managing data systems, data quality, analysis, and data visualization.

Strong interpersonal, verbal, and written communications skills.

Ability to communicate data effectively to broad audiences.

Able to work with a high degree of independence.

Ability to lead and train staff in data operations and database management.

Highly meticulous, organized with strong time management and follow-up skills.

Ability to incorporate inclusion and accessibility values into data design, collection, analysis, etc.

Strong integrity, discretion, and ability to maintain confidentiality.

Demonstrated analytical and problem-solving capabilities, particularly in stressful environments.

Ability to form professional working relationships with clients in an empathetic, respectful, and non-judgmental way.

Minimum Qualifications:

Bachelors’ Degree (BS/BA) from four-year college or university in Business, Mathematics, Data-Related Human Services, or another related field; or 8 years of related experience may be substituted for education.

Two years’ previous database management experience.

Advance level and demonstratable Excel skills.

Preferred education and/or experience:

Two years demonstrated experience working in a non-profit environment with Social Work, Sociology, Education, Human Services, or a related field experience.

Two years demonstrated experience with analysis, data visualization, and reporting.

Work Environment: The working environment is that of a typical office setting across sites. The employee is occasionally exposed to moving mechanical parts from filing cabinets, printers, and computers, etc. The noise level in the work environment is usually quiet to moderate.

Physical Demands: While performing the responsibilities of the position, the employee must constantly be able to remain in a stationary position 50% of the time; occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. Frequently communicates information and ideas so others will understand; must be able to exchange accurate information in these situations. Must have the ability to observe details at close range.

Travel Required: q No x Yes (limited, within metro-Denver)

Salary & Benefits: Hiring range: $58,786 - $65,825 DOE and licensure (Full salary range up to $73,500 for long-tenured staff currently in position or other exceptional circumstances.

Attractive benefits package, including generous paid time off (sick/vacation days) and twelve holidays. One-week closure in both winter and summer (paid outside of PTO). Matching employer 403(b) plan. Comprehensive and affordable medical, dental and vision plans for employee and dependents. Virtual telemedicine program. Voluntary supplemental Short-Term Disability and other similar benefits. Plus, company paid life and long-term disability insurance and Employee Assistance Program. FSA and HSA accounts. Professional development and tuition reimbursement opportunities. Discounted Early Learning Childcare services available.

To Apply: Interested candidates apply at This position will be posted until the latter of July 29, 2025, or until a qualified candidate is hired.

*When determining if a candidate is a good fit, we look at more than the jobs you have been paid to do but the ranges of ways you have picked up skills and knowledge through your life. If you feel you have lived experiences that may contribute to your experience for the position, please document in cover letter.

Only applicants selected for an interview will be contacted.

We do not accept unsolicited resumes from recruiting agencies. Warren Village is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender or other diverse identity, age, disability, marital status, or another protected category. If you have a disability or special need that requires accommodation, please contact us at .

Full-time