Technical Writer

Job Description

Experienced Technical Writer

In this role as an experienced technical writer, you will lead the development and maintenance of technical documentation for solutions across the HBT Technical Publications team with a focus on the Fire and Life Safety line of business. You will work in a global environment and collaborate with other content developers, product owners, offering managers, engineers, developers, UI designers, operations and other stakeholders to deliver documentation. The documentation of the solutions includes software and hardware and should be designed for customer consumption. You have the natural ability to evaluate and analyze complex information and then clearly explain them to others in simple terms.

THIS ROLE:

• Develop comprehensive documentation that meets organizational standards

• Identify with product management technical documentation tools to support our physical and digital products

• Work in a diverse global team to create and deliver high quality technical content in a timely manner

• Work closely with engineering, regulatory and marketing teams to develop and review technical content

• Apply modern technical writing techniques and tools to ensure customer clarity

• Maintenance of existing technical documentation artifacts

YOU MUST HAVE

• Bachelor’s Degree

• 5 - 7 years of experience in a technical documentation role with superior written and verbal communication skills, with a focus on detail

• 2+ years of experience negotiating and working with a global writing team

• High fluency level of English written and oral

WE VALUE

• Bachelor’s degree in Technical Communication or technical field preferred

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization

• Experience using modern development processes, such as SAFe Agile

• Certification through the Society for Technical Communicators

• Experience using Madcap Flare (preferred), Adobe Framemaker, or other XML tools to create documentationCompany Description

Kronos always provides our partners with 100% customer satisfaction and on time delivery. If you are excited about working for a company that takes its job seriously and does not cut corners you will have a home with Kronos.

Full-time