Public Services Program Coordinator

Job Description

Public Services Program Coordinator

Job Title: Public Services Program Coordinator

Location: Onsite – Rhode Island Department of Health, Center for Professional Boards and Licensing

Schedule: 35 hours per week

Position Summary

The Rhode Island Department of Health (RIDOH) is seeking a Public Services Program Coordinator for the Center for Professional Boards and Licensing. This dynamic role focuses on enhancing existing licensing programs, streamlining operations, and developing new strategies that improve efficiency and better serve the people of Rhode Island.

Key Responsibilities

Lead planning and development initiatives within the Licensing Unit.

Conduct operational reviews and recommend process improvements through detailed research and analysis.

Monitor the unit’s performance for effectiveness and compliance.

Draft and maintain standard operating procedures (SOPs).

Evaluate and ensure compliance with state and federal regulations.

Collaborate across departments and with external state agencies to coordinate licensing efforts.

Assist with public inquiries via phone, email, and in-person visits.

Represent the Licensing Unit in meetings and external communications in the Manager’s absence.

Perform related duties as assigned.

Required Knowledge, Skills, and Abilities

Strong grasp of program planning, process analysis, and development best practices.

Demonstrated ability to evaluate, enhance, and implement operational changes.

Skilled at cross-functional coordination and public service communication.

Detail-oriented with the ability to manage multiple priorities and databases.

Independent and proactive working style.

Qualifications

Master’s degree in public administration, Business Administration, Social Sciences, or a related field.

Experience in program development within a human services or regulatory environment.

Or any equivalent combination of education and relevant experience.

Company Description

Your Complete Satisfaction is Our Number One Goal

Since 1978, we have specialized in supplying temporary and direct hire staffing to Rhode Island corporations of all types - including banks, hospitals, manufacturing firms, colleges, professional and legal firms, and governmental agencies.

Full-time