Non-Emergency Medical Transportation Dispatcher

Job Description

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive non-emergency calls and make quick decisions to ensure that customers are picked up from their address on time and dropped off at the appointments on time. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Collect and put information from callers into system

Prioritize calls according to the level of urgency

Transmit information to the appropriate person or department

Direct drivers to appropriate location

Monitor status of the drivers

Qualifications

2-3 years' experience as a Dispatcher in a Non-Emergency Medical Transportation company

Excellent typing and data entry skills

Understanding of best practices and procedures for non-emergency medical transportation

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize

Ability to work well under pressure

Computer literate

Full-time