Broadband Installation Technician

Job Details

Cullman Electric - Cullman, AL

$18.00 - $22.00 Hourly

Telecommunications

Description

Broadband Installation Technician Job Posting

Pay Ranges

Technician I Pay Range: $18.00 - $22.00 per hour

Technician II Pay Range: $22.00 - $25.00 per hour

Technician III Pay Range: $25.00 - $28.00 per hour

Technician IV Pay Range: $28.00 - $30.00 per hour

Technician V Pay Range: $29.00 - $34.00 per hour

Company Description

We are a privately held Fiber Broadband fulfillment and maintenance company that specializes in partnering with fiber broadband service providers and infrastructure companies throughout the country. We emphasize safety, integrity, quality, client & local community partnerships, and delivering a best-in-class customer experience. Working with us means working hard, working collaboratively, and working respectfully in every interaction. We are growing and hope you’ll grow with us. We offer competitive wages, benefits, training, and a supportive environment in which to learn, grow, and advance your career. After all, if our employees and customers succeed, then so do we. Join our team!

We are currently hiring full-time technicians with competitive wages and benefits. No experience required - we'll provide paid training. Our technicians have the opportunity to advance and further develop their skills and careers.

Position Overview

The Broadband Installation Technician connects the telecommunication services in customers’ homes and offices. This position tests and troubleshoots to ensure televisions, computers, and wireless devices are connected while maintaining well-organized cables and cords. The Broadband Installation Technician is on time, communicates proactively, is prepared for the task at hand, and also provides respectful, patient, and thorough explanations of the services installed to ensure a best-in-class customer experience. This position reports to the Project Manager. As one of our valued Broadband Installation Technicians, you’ll enjoy competitive pay, steady work, and excellent benefits. Are you ready to learn about the latest advances in fiber optic broadband and get paid to do it? Apply today.

Essential Duties & Responsibilities

Install telecommunication services in customers’ homes and offices; test and troubleshoot equipment and connections to ensure working properly

Thoroughly and patiently provide education to customers on the services installed and answer all customer questions prior to leaving the premises

Arrive on time for scheduled appointments, and communicate with customers proactively to advise when you will arrive and ensure they will be onsite

Utilize test equipment to ensure signal strength and connection

Process work orders prior to heading out, ensuring you have all necessary equipment and tools

Review work orders and work performed prior to leaving the premises to ensure work is complete and of the highest quality

Clean and maintain the interior and exterior of company vehicles, communicating any performance or maintenance issues to the Manager and Fleet Director

Adhere to driving and safety laws and company policies at all times

Other projects or duties as assigned

On Trac Communications, LLC offers competitive benefits including medical, dental, vision, life, AD&D insurance, Teladoc, Paid Time Off, and more.

All candidates interested in employment with On Trac Communications, LLC must be legally authorized to work in the United States. On Trac Communications, LLC does not offer sponsorships for current or future employment visas (e.g., H-B1 employment visas).

On Trac Communications, LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Qualifications

Required Skills/Abilities

High school diploma or equivalent required

1+ year of previous broadband installation experience preferred

Strong computer, network, and electronics skills and knowledge; Ability to utilize applications on a tablet device

Excellent communication skills are required; ability to clearly, professionally, and effectively communicate technical information to a diverse audience

Strong customer service orientation

Positive, solutions-oriented attitude with strong analytical, and problem-solving skills; ability to organize and prioritize tasks to completion in a fast-paced environment while ensuring meticulous attention to detail and accuracy

Current valid driver’s license and ability to remain insurable under the vehicle liability policy

The selection process includes a comprehensive background investigation

This is a safety-sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing

Ability to work some evenings and/or weekends preferred

Physical Requirements

Prolonged periods of sitting, standing, operating, and working with technical equipment and tools

Ability to drive a vehicle for extended periods

Must be able to work in a non-climate-controlled environment & inclement weather

Ability to utilize hand tools, identify wire size/color, and accurately utilize measuring devices

Ability to complete tasks requiring fine manipulation with small components and wires

Ability to speak and impart oral information and detailed instructions to clients and team members accurately

Ability to hear, understand, and distinguish speech and/or other sounds.

Ability to see and work with small objects (less than 20 inches) including tablets and screens as well as see persons or objects peripherally and at a distance of 20 feet or more

Must be able to perform physical activities that require considerable and sustained use of your arms, legs, and moving your entire body, such as climbing, lifting, balancing, walking, stooping, sitting, standing, reaching, lifting/handling materials up to 75lbs, pushing/pulling, and safely negotiating elevated work and small spaces; must be able to wear required PPE