Office Administration Physical Therapy Office

Job Description

After more than 6 years of support and assistance to our team, our front office staff member is retiring! We are looking for someone to fill the position as described below:

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, reference patient insurance plans, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well within a team setting.

Responsibilities

Greet patients who walk through the door

Ascertain their needs and get them checked in

Pull their medical records

Answer the phone and schedule appointments or answer patient questions

Maintain comprehensive medical records, as needed

Contact insurance providers as appropriate to confirm policies and benefits

Qualifications

Strong customer service skills

Excellent organizational skills

Attention to detail

Familiarity with basic computer programs, such as the Microsoft Office suite

Previous office experience desired

Full-time