Customer Service Representative

Company Description

ThinQ Green Computech Private Limited is an Indian Original Design Manufacturer (ODM) specializing in energy-efficient technology solutions. We design and manufacture sustainable Electronic products, mainly focusing on LED lighting and power backup products. Our goal is to help businesses and individuals reduce development time and costs by leveraging our design and manufacturing expertise, providing end-to-end solutions from product design to production and packaging.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Noida. The Customer Service Representative will handle incoming calls for one of our product which we are selling online on various e-commerce platforms. Responsibilities including complaint handling, managing data of excel sheet, providing solution to customer upto full customer satisfaction.

Qualifications

Customer Service, Customer Satisfaction, and Customer Experience skills

Ability to provide excellent Customer Support

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Previous experience is a plus

Bachelor's degree in Business, Communications, or a related field

Working location will be Sector 88, Noida

Office Timings 10 am till 6 pm - (mon-sat)

Salary Range 18000 - 24000 in hand.

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