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Operations Cost & Performance Analytics Assistant Manager

Company:
Ninja Van
Location:
Jakarta, Indonesia
Posted:
June 02, 2025
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Description:

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.

Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts.

Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers.

But we are just getting started!

We have much room for improvement and many ideas that will further shape the industry.

Operations Cost & Performance Assistant Manager responsible in monitoring and analysing company cost structure to get better visibility of cost driving factor, also help improving operation performances to create more efficient ops & cost.

Responsibilities

Create KPI for Operations to help improve performances

Coordinate with stakeholders to set cost budget based on data for every ops function

Gather, calculate & evaluate performance data for monthly ops KPI based on scheme created

Create pay scheme for blue collars workers in related Ops function

Execute, maintain, and calculate payscheme

Monitor and analyze cost trend with insight from related stakeholders

Requirements

Bachelor’s Degree related Analytical Skill from an accredited college or university

+2 years experience as data analyst, market research, operation analyst, corporate strategy, business analyst

Curiosity and eager to learn in a fast paced environment also self learn under minimal direction

Proficiency in research methods and data analysis tools like Excel and SQL, with experience in Tableau or Python

Detail oriented and data driven

Problem solver and structure thinking

Have strong communication and interpersonal skill

Permanent, Full-time

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