IT Intern

Job Description

Salary: $22.00

SMMA is seeking a student to join our Information Technology team from July to December. We offer a fast-paced, team-oriented environment that promotes intellectual and creative growth. The candidate will be encouraged to provide new ideas and share knowledge that will advance the firms mission and his/her professional career.

The candidate will be directly responsible for providing end-user support to a staff of around 200 Architects, Engineers, System Planners and Interior Designers at two office locations. This position is an excellent opportunity to gain valuable experience with industry-standard computer hardware and software applications. Special projects may be assigned.

Our IT Department is state-of-the-art:

Windows AD environment

VOIP network; MS Teams phones

Lenovo laptops (Thinkpads) running Windows 10 and Windows 11

Our main applications: Revit 2022, 2023 and 2024, AutoCAD 2024, Adobe CS Cloud suite and the Office 365 family of products.

Key Responsibilities:

Acting as the first responder in our IT team that supports our Windows Hosted Desktops.

Managing the Techteam support group, prioritizing several open cases at one time

Installing and configuring computer hardware, operating systems and applications

Talking staff/clients through a series of actions, either in person or over the telephone

Troubleshooting system and network problems.

Diagnosing and solving hardware/software faults

Providing computer support, including procedural documentation

Following diagrams and written instructions to repair a fault or set up a system

Working continuously on a task until completion (or referral to third parties, if appropriate)

Building successful relationships with end-users

Assist with testing, evaluating and rolling out new technology

Minimum requirements:

Working towards a Bachelor's degree in a related field

Associate Degree is preferred

Self-motivation, teamwork, strong communication skills, "can-do" attitude, and the ability to multi-task

About the Firm

70 years ago, SMMA pioneered an approach that integrates architecture, engineering, interior design, and planning to turn the most tangled design problems into refined and unexpected answers. Together, our diverse, integrated team of experts works across disciplines, sharing perspectives, inspirations, and ideas. We are bound by mutual trust, aligned by shared values, and united in focus on a single goalour clients goal.

Our work straddles seven markets Development, Government, Higher Education, K-12, Life Sciences, Technology, and Workplacewith the opportunity to work across a wide range of projects and specialisms.

SMMA is a 100% employee-owned company, where every team member is an invested stakeholder. Our collective ownership fuels our passion for excellence, driving us to attract top talent and deliver exceptional results for our clients. Here, your voice matters, your ideas shape our future, and your success directly contributes to our shared growth.

Company Perks

Hybrid work-from-home policy

Mentor-protege program

Lunch-and-Learns with internal and external speakers

Please note: SMMA does not offer H-1B visa sponsorship for this position.

Hybrid remote