IT Desktop Support Technician (FT) MIS

Job Description

McFarland Clinic is currently accepting applications for IT Desktop Support Technician for its Ames office. Candidates should be service-oriented, professional, a team player, and be able to provide extraordinary care, every day to our end-users.

Responsibilities include: Level 2 field technician responsible for configuring, deploying, supporting and maintaining hardware, software, and applications for desktops, laptops, mobile devices, and printers in accordance with McFarland Clinic's Core Values.

Education

High School Diploma, GED or HiSET required.

Associates in Computer Science/MIS/IT/Business or equivalent.

Days: Monday - Friday. Occasional evening and weekend hours as part of rotating on-call responsibilities.

Hours: Rotations 8:00 AM - 5:00 PM and 7:00 AM - 4:00 PM

Experience

One year of professional experience in information technology preferred.

Excellent verbal, written, interpersonal communication abilities including skills in explaining technical topics to novices

Experience with Windows 10 & Windows 11, and MAC OS desktop administration, application installation and configuration, and troubleshooting of printer, peripheral hardware problems, mobile devices required.

Driver's license and reliable transportation required.

Pre-employment drug screen and criminal history background checks are a condition of hire.

Benefits

McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.

McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.

McFarland Clinic is an Equal Opportunity Employer

McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

Full-time