Technology Specialist

Job Description

Technology Specialist

Location: Flexible IT – 290 Motor Parkway, Hauppauge, NY

Employment Type: Full-Time

Level: Mid-Level

Salary: Competitive, based on experience

Why Join Flexible IT?

At Flexible IT, you will work alongside a smart, capable team that values clear thinking, strong execution, and practical solutions. As a Technology Specialist, you will gain experience not just with technology, but with people—learning how to support clients in a way that is thoughtful, efficient, and impactful.

You will have the autonomy to manage your own work while knowing there’s support when you need it. We believe in giving people room to grow—technically and professionally. Whether you are improving your skill set, working directly with clients, or helping design better systems, the work you do here matters.

What You will Do

Configure and support on-premises and cloud-based hardware/software

Troubleshoot and resolve technical issues for clients

Answer and address client inquiries, providing clear, helpful solutions

Keep clients informed about the progress and status of their service requests

Work with colleagues to deliver efficient and effective solutionsWhat We are Looking For

1–3 years of experience in technical support or IT services

Bachelor’s degree in a related field (preferred)

Experience with Microsoft 365 and Azure environments

Strong communication and problem-solving skills

Ability to manage multiple tasks and prioritize effectively

Comfortable working independently and in a team environment

Valid driver’s license required

Why You will Like Working Here

A team-oriented environment where your contributions are seen and appreciated

Real-world experience that builds both technical and interpersonal skills

The chance to work independently, take initiative, and see the impact of your efforts

A company that invests in its people—with benefits and support that reflect that commitmentBenefits include:

Flexible work environment

Health insurance

Paid time off

Retirement savings plan

Certification reimbursement for relevant industry certificationsWho We Are

Flexible IT is Long Island’s largest Managed Services Provider (MSP), with over 40 years of experience helping businesses streamline their technology. We specialize in IT support, consulting, cybersecurity, and compliance solutions, ensuring our clients stay ahead in an ever-evolving digital world. Our team is built around problem solvers who enjoy making technology work better for businesses.

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Full-time

Hybrid remote