OTR DISPATCHER

Job Description

Job Description:

Directly supervise assigned drivers to include adherence to company policy, performance counseling, and reviews.

Daily communication with drivers that includes dispatching, tracking and tracing loads, and pre-plans to ensure driver receives and understands vital information.

Heavy daily interaction with drivers. Will be the liaisons between drivers and management to ensure that expectations are being met with respect to both service and cost.

Utilize in cab telematics tools to manage the operation through driver performance monitoring, and trip reporting functions along with any other potential issues.

· Manage drivers DOT compliance, to include CDL & medical card expirations, random drug screen coordination, and quarterly safety training.

· Manage driver’s layover and detention times maintain status of equipment that’s being serviced by maintenance personnel.

· Enter service failures daily and manage driver’s ability for on-time delivery.

· Respond to any driver’s payroll/settlement questions.

· Manage driver’s miles.

Appropriately match loads to drivers, which will satisfy both customer and driver needs while ensuring freight is delivered and picked up in a safe and timely manner.

Manage fleet turnover to maintain a satisfactory retention ratio.

Manage revenue per truck.

Maintain fleet awareness for driver safety report.

· Manage and track driver time off to ensure drivers are freed off the truck in the system and maintain high accountability for driver home time success.

Requirements:

An associate degree in a business related or communication field preferred. Previous dispatch work experience in the trucking industry may be substituted for education.

Two (2) years of dispatch experience preferred.

Previous trucking experience is a plus

Good Phone and communication skills

Computer literacy is required.

Must be detail oriented and good with following-up on unfinished tasks

Basic personal computer or host terminal skills required

Strong organizational skills required

Company Description

KLLM promote a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation. Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.

Full-time