Collections Admin

Job Description

We are looking for a detail-oriented Collections Admin to join our team in Utica, New York. In this role, you will play a vital part in supporting our collections and credit administration processes within a manufacturing environment. This is a long-term contract position, offering an excellent opportunity for professionals skilled in collections and financial operations.

Responsibilities:

• Review daily documentation from JP Morgan Lockbox and ensure it is distributed to the appropriate stakeholders.

• Retrieve and organize necessary documentation to support audit requests.

• Assist with ad-hoc projects related to collections and credit administration.

• Identify potential risks and provide proactive solutions to mitigate them.

• Handle accounts receivable tasks, including billing and claim administration.

• Manage inbound calls and address customer inquiries related to billing and collections.

• Collaborate with team members to maintain accurate records and financial data.

• Utilize accounting software systems and CRM tools to streamline collection processes.

• Support the implementation of efficient workflows for claim and collection functions.• Proficiency in Microsoft Office applications.

• Prior experience in collections or credit administration.

• Familiarity with accounting software systems and tools like CRM and Epic Software.

• Strong organizational skills and the ability to handle multiple tasks simultaneously.

• Knowledge of accounts receivable processes and billing functions.

• Ability to analyze and identify risks in financial operations.

• Effective communication skills for managing inbound calls and customer interactions.

• Experience with tools such as Accurint and ADP Financial Services is preferred.