System Support Specialist

Systems Support Specialist – Implementation Project

Location: Columbus, OH (On-site)

Type: Full-Time Temporary (3–6 Months)

We're looking for a detail-oriented Systems Support Specialist to help us transition from QuickBooks Online to WinTeam. This is a temporary, project-based role focused on data entry, system setup, and internal support during implementation.

You'll work directly with the Business Administrator and leadership team to ensure a smooth rollout, while supporting day-to-day administrative and functional needs.

This is a temporary role with no current plans for long-term employment, but that could change depending on future business needs.

Key Responsibilities:

Set up customers, jobs, employees, and schedules in WinTeam

Configure modules including payroll, scheduling, job costing, and employee records

Migrate and validate data from QuickBooks Online

Troubleshoot setup issues and support end users

Create documentation and training guides

Track implementation tasks and provide progress updates

Requirements (Must Have):

Hands-on experience with WinTeam

Experience with QuickBooks Online (payroll, AP/AR, or accounting functions)

Strong data entry and organizational skills

Clear communication, especially with non-technical users

On-site availability in Columbus, OH

Preferred:

Background in accounting, payroll, or bookkeeping

Experience supporting a system implementation or transition

Ability to create clear user documentation or training materials