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PCA - Signature Services

Company:
Benchmark Senior Living
Location:
Norwood, MA, 02062
Posted:
May 29, 2025
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Description:

Connect with your calling! Join, stay, and grow with Benchmark.

We are looking for a compassionate Signature Services Personal Care Associate (PCA) to join our team! The Signature Services Personal Care Associate provides companionship to those residents requiring socialization and/or minimum guidance to assure a protected environment. The primary goal of a Signature Services Personal Care Associate is to provide our residents and families with a World Class experience by establishing and maintaining a therapeutic and caring relationship, with the resident for whom the associate provides 1:1 companionship.

Duties & Responsibilities:

Provides companionship by reading, conversation and listening

Participates in appropriate recreational activities and hobbies for social and sensory stimulation

Assists the resident with necessary phone calls, letter writing, computer operation, etc.

Maintains a safe environment within the resident’s apartment

Accompanies the resident on walks, community trips, doctor’s office visits, bank, etc.

Supports the resident, family and friends as a member of the Resident Care team

Timely reports residents’ change of condition and / or needs

Demonstrates understanding of the emotional stress of having an aged loved one by responding professionally and sensitively to the family’s needs

Provides emotional support and promotes a sense of well-being

May perform light housekeeping/laundry to maintain a clean, neat environment

Delivers World Class service in a friendly, helpful, and courteous manner with resident and family satisfaction as a priority

Effectively communicates with residents, families and friends of resident

Provides an engaged dining experience that meets the expectations of our residents and families

Demonstrates an understanding of the resident’s history, interests, physical and cognitive abilities to help provide a successful living experience

Requirements:

High School Diploma preferred

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Company-provided Uniforms

Associate Referral Bonus Program

Physical & Mental Health Wellness Programs

401k Retirement Plan with Company Match*

Medical, Vision & Dental Benefits*

Tuition Reimbursement Program*

Vacation and Health & Wellness Paid Time Off*

*Eligibility may vary by employment status

Other details

Job Family Resident Care

Job Function Frontline

Pay Type Hourly

Employment Indicator Community

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