Automotive Service Advisor Writer

Job Description

Now Hiring: Automotive Service Advisor – Be the Power Behind the Performance!

Ira, MI Full-Time No Weekends Competitive Pay + Bonus

Are you a dynamic, driven, and knowledgeable Automotive Service Advisor ready to lead from the front? Our reputable and growing Automotive Repair Center in Ira, MI is looking for the best in the business – someone who can manage workflow, drive sales, and elevate the customer experience.

SIGNING BONUS AVAILABLE for the Right Candidate!

️ What You'll Do:

Welcome customers with professionalism and genuine enthusiasm.

Identify and communicate maintenance and repair needs clearly and effectively.

Coordinate daily operations and workflow with technicians.

Use your sales skills to explain services and upsell appropriately.

Ensure top-notch quality control and shop efficiency.

Handle inventory, order parts, and monitor profit margins.

Reach out to local businesses to grow commercial accounts.

Track performance with daily and weekly reports.

Mentor and lead team members to success.

Follow up with customers to ensure satisfaction and repeat business.

What We’re Looking For:

5+ years of sales and customer service experience in a professional auto repair setting.

Strong computer literacy with automotive-based software.

Excellent phone, communication, and organizational skills.

Proven leadership, training, and time-management abilities.

Familiarity with National Fleet Accounts and Aftermarket Warranty Companies.

Valid Michigan Driver’s License with clean record.

Must pass background and drug screening.

Bonus Points If You Have:

ASE Certifications

Section 609 Certification (HFC134A & HF01234YF)

Why Join Us?

Top-tier pay with a performance-based bonus structure

NO WEEKENDS – Monday–Friday schedule

401(k) with Company Match

Paid Holidays + 2 Weeks Paid Vacation

Company-paid certifications (ASE, Section 609, etc.)

Growth-focused team culture and career development

Ready to Shift Your Career Into High Gear?

We don’t just want a Service Advisor – we want a shop leader, motivator, and customer champion.

Auto DR LLC is a family-owned and operated auto repair shop located at 10121 Radiance Drive, Ira Township, MI 48023. Founded in 2012 by certified Master Technician Dustin R., the shop has built a reputation for providing transparent, trustworthy, and high-quality automotive repair services to the communities of Ira Township, New Baltimore, Casco, Lenox, Algonac, and Harsens Island

In July 2024, Auto DR expanded into a new 12,000 sq ft facility equipped with state-of-the-art tools and technology to continue delivering top-notch service .

The shop offers a wide range of services, including brake repairs, diagnostics, steering and suspension system repairs, transmission and exhaust system repairs, electrical system repairs, and preventive maintenance services such as oil changes, belts and hoses replacement, and cooling system/radiator flushing

Full-time