Inventory and Quality Control Coordinator

Company:

Metro Supply Chain Holdings USA Inc

Location:

Hamilton Township, OH, 43217

Pay:

23USD - 23.5USD per hour

Posted:

June 10, 2025

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Description:

Job Description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 19 million square feet in 175+ sites across North America and Europe with a team of 9,000+.

SHIFTS AVAILABLE:

DAYS: MONDAY TO THURSDAY 5:30AM -3:30PM

AFTERNOON: MONDAY TO THURSDAY 3:30PM-12:00AM

WEEKEND: FRIDAY, SATURDAY AND SUNDAY 6:00AM-6:30PM

SUMMARY

Reporting to the Inventory Manager, the Inventory and Quality Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits and be responsible for the inbound Quality Control process.

RESPONSIBILIES

Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes.

Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.

Ensures accurate set-up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts.

Schedules, coordinates and performs planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.

Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action.

Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.

Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.

Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances.

Provides communication and suggests inventory and process related improvements.

Works closely with operations team to control inventory flow and placement to maximize efficiency.

Reports inventory control activity and performance results as further defined by management and customer service level agreements.

Creates and maintains up to-date inventory control procedures.

Responsible for the inbound Quality Control process and inspection.

Communicates results both internally and externally while maintaining SLA

Assists where necessary in training team members on operations SOPs

EXPERIENCE

Minimum 2 years hands on experience in Inventory Control using a Warehouse Management System, preferably Red Prairie (RP)

REQUIREMENTS

Excellent communication skills both written and verbal

Good computer skills (MS Office)

Service orientated with strong customer service skills and commitment to quality of work

Good mathematical skills

Organized and shows strong attention to detail

Problem solving skills with the ability to seek alternative solutions

Ability to adapt to changes quickly, as well as, work under time pressures

Ability to lift 30lbs – 50 lbs

Able to stand throughout the day

Ability to be flexible in daily work assignments

Ability to develop and maintain relationships with team members

Thorough knowledge and adherence to company policies and procedures

Approachable, positive interpersonal style

Capable of working independently and as part of a team

COMPETENCIES

Customer Centricity

Fostering Culture

Collaboration

Problem Solving & Decision Making

Managing Through Change

Developing Self & Others

Planning & Results Orientation

Communication

Always Improving Mindset

Business & Financial Savvy

EDUCATION

Completion of secondary school is preferred

College diploma in Logistics Management is an asset.

WHY JOIN US?

Work in an environment where safety is our first priority

The opportunity to build a career with a growing company

Medical, dental, and vision coverage for you and your family

Life and disability insurance

Wellness programs to support your family’s well-being

A Retirement Savings 401k Program with company match

Company team wear allowance

Company sponsored social events

Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.